Deputy Manager — Care Home Leadership & Quality

Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal; Truro; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

FREE Online 24/7 GP Service for you &/

Competency Frameworks and Pay Scales

Wagestream – payday flexibility

Refer-a-Friend Scheme

Sovereign Health Care Plan

Canada Life, Group Life Assurance

Blue Light Card

Blink, internal communications app

Pension scheme

Free DBS check

Job summary

Salutem Care and Education seeks a Deputy Manager to support the Registered Manager in running Ashleigh House and to lead a team delivering person-centred care. You will ensure safe, compliant operations and ongoing staff development in a supportive environment.

You will bring health and social care experience, strong leadership, and a commitment to continuous improvement, with DBS checks and safeguarding knowledge as desirable requirements.

Qualifications

• Experience in health and social care with strong leadership and communication skills.
• Passion for delivering outstanding person-centred support.
• Commitment to continuous improvement and regulatory compliance.
• Working towards NVQ/Diploma in Health & Social Care level 3/5.
• Experience with safeguarding, CQC standards, and best practices.

Responsibilities

• Supporting the day-to-day management of the service, ensuring individuals receive safe, effective, and person-centred support.
• Promoting the health, safety, wellbeing, rights, and independence of the people we support.
• Ensuring compliance with CQC standards, safeguarding requirements, company policies, and contractual obligations.
• Leading, supervising, coaching, and developing support staff through recruitment, induction, training, supervision, and performance management.
• Managing staff rotas and workforce planning to maintain safe staffing levels and high-quality service delivery.
• Monitoring quality assurance processes, incidents, risk assessments, care plans, medication administration, and record keeping.
• Supporting audits, regulatory inspections, and continuous service improvement initiatives.
• Building positive relationships with families, professionals, local authorities, and external agencies.
• Supporting occupancy growth and service development through effective partnership working.
• Acting as a role model and providing leadership in the absence of the Registered Manager.
• Investigating complaints and supporting the resolution of staffing and operational issues when required.

Skills

Health & social care

Leadership

Communication skills

People-centred care

Education

NVQ/Diploma in Health & Social Care Level 3/5

Job description

Salutem Care and Education seeks a Deputy Manager to support the Registered Manager in running Ashleigh House and to lead a team delivering person-centred care. You will ensure safe, compliant operations and ongoing staff development in a supportive environment.

You will bring health and social care experience, strong leadership, and a commitment to continuous improvement, with DBS checks and safeguarding knowledge as desirable requirements.