Deputy Manager (Bridlington)

Ivolve Group; Bridlington; On-site; GBP 23,000 - 28,000; Full time

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: Bridlington, East Riding of Yorkshire, YO16 7PE

Shifts: Full-time 37.5 hours per week (Monday to Friday 9am-5pm)

Salary: Up to £28,000 per annum (dependent on experience)

We're here to support people to flourish in a place they call home.

We're one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people.

Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do - so we can create the best experiences together.

And we're on a mission to benefit even more people with our uncompromising quality of care and support. It's the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience - every day.

We're very proud to be recognised as one of the best organisations to work in by 'The Sunday Times Best Places to Work 2024.'

Role Overview

Person-led Care

• Support adults with complex mental health conditions.
• Respond to mental health needs promoting recovery.
• Safeguard those we support and help to prevent relapse.
• Empower the people we support to be ambitious and live fulfilled lives.
• Provide high-quality support tailored to people's needs.
• Lead one of our teams, inspiring them to be the best they can be.
• Manage the service when the manager is away, creating a culture that allows for learning and fun.
• Carry out audits for the Registered Manager and ensure feedback and improvements are implemented.
• Follow our procedures to provide consistent, safe, and reliable care and support.
• Work collaboratively with people we support to design and plan services.
• Help create and monitor care plans to ensure safe practices.
• Support people to develop life skills, make choices, and reach their potential for independence.
• Encourage participation in social, leisure, educational, and employment activities.
• Communicate in a clear and suitable way.

Great Planning & Leadership

• Organise and coordinate the assessment of care plans.
• Supervise team tasks as requested by your manager.
• Assess and support your team to deliver quality care.
• Solve problems and delegate tasks effectively.
• Process finances and manage medication orders.
• Ensure participation in activity plans.
• Coach the team to demonstrate understanding and commitment to the rights of people with complex needs.
• Manage attendance, leave, and absences; authorise time sheets.
• Plan rotas to meet service standards.
• Work with your manager on challenges regarding cover, attendance, or conduct.

Deliver Great Standards

• Provide personal care including support with continence, health and medication needs.
• Ensure all medical needs are met and advocate for individuals' needs.
• Maintain a safe and secure environment.
• Manage behaviours using established strategies and procedures.
• Handle personal and financial affairs with integrity.
• Look after personal property and report any needs to your manager.
• Maintain financial records.
• Clean and maintain equipment.
• Report accidents or illnesses immediately.
• Report any hazards or faulty equipment.
• Administer medication after training and handle medical emergencies appropriately.
• Act as a brand ambassador for the organisation.

Work as a Team

• Review care plans and documentation as required.
• Share information with approved individuals for coordinated care.
• Collaborate with health professionals and authorities.
• Work closely with local MDT and partner organisations.
• Take responsibility for running a shift in the absence of senior colleagues.
• Lead team reviews of service delivery standards.
• Protect individuals from abuse by following safeguarding policies.
• Complete training and create a plan for ongoing development.
• Share domestic tasks to support service operations.
• Share responsibility for shopping and meal preparation.
• Communicate professionally and respectfully.

Some outcomes you will be working towards in the service are:

• People have good physical and mental health.
• Individuals with mental health needs recover to live independently or achieve their maximum potential.
• Individuals are supported in Education and Employment.
• Individuals can connect with their local community.
• Individuals achieve their desired outcomes.

If you're ready for a job that can truly make a difference and you're up for a challenge, then this is the team for you.

The main skills and experience for this role

Essential

• Experience in mental health services with diverse needs.
• Able to respond to mental health relapse and safeguarding concerns.
• Good partnership working across Multi-disciplinary teams.
• Flexible to work shifts Monday to Sunday.
• Resilient in complex environments.
• Skilled in promoting recovery and social inclusion.
• Excellent communicator with stakeholders.
• Good general education.
• Confident IT user.
• Knowledge of regulatory frameworks.
• Satisfactory Police Check and ISA List check (if applicable).
• Honesty, reliability, trustworthiness, and a passion to make a difference.
• Commitment to ongoing training and development.
• Commitment to the service's aims and objectives.
• Level 2 RQF in Health and Social Care.

Desirable

• RQF Level 3 or above in social care (or willingness to achieve within a set timeframe).
• Mandatory training qualifications (e.g., fire safety, first aid, food hygiene).
• Knowledge and commitment to Equal Opportunities.

How We Support You

We go beyond expectations for our colleagues and the people we support. Our reward package includes more than pay, 5.6 weeks annual leave, flexible working hours, and pension.

We also offer a £300 refer-a-friend scheme.

Industry-leading recognition

• Colleague Lotto - opportunities to win cash prizes.
• Prize-winning Scratchcards aligned with our values!
• Recognition for colleagues who excel - our 'Heroes' are nominated for awards.
• Loyalty Scheme for work anniversaries.

Financial Wellbeing

• Discounts on high street shopping, gyms, and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for loans and savings.
• Government mileage rates for travel.

Training and development to reach your potential

• Learning journey to reach care worker standards.
• Specialist training in Autism, Dementia, and Mental Health.
• Career pathways with flexible apprenticeships and qualifications.
• Cover costs for relevant professional memberships.