Deputy Manager

Flying Tiger Copenhagen; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Flying Tiger Copenhagen is seeking a passionate and enthusiastic Deputy Manager for their Richmond store. This 40-hour permanent role includes leading a team to deliver exceptional customer service, maintaining high store standards, and ensuring operational efficiency. The ideal candidate should possess strong leadership qualities, excellent communication skills, and a solid retail management background. Join a dynamic team where career progression opportunities are valued!

Benefits

Career progression opportunities

Fun working environment

Qualifications

• Solid background in retail management or hospitality environment.
• Ability to lead, motivate, and inspire a team.
• Demonstrate good leadership behavior and communicate effectively.

Responsibilities

• Support in leading the team to deliver excellent customer service.
• Oversee implementation of Visual Merchandising guidelines.
• Manage operational tasks and uphold company policies.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Job description

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Deputy Manager for 40 hrs a week. Permanent role at richmond store.

We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Richmond store!

They get to be part of our unique concept and help us create an atmosphere that's second to none.

Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary.

Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start of am to support delivery to starting later to support closing the store.

Must be available to work 5 out of 7 days each week.

About Us

At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others.

We are a variety retail concept with over stores across 27 countries. with over 7, fantastic employees.

As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

What the role is about?

• A deputy manager has the shared responsibility for the store’s KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
• It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities?

• Support in leading the team to deliver excellent customer service.
• Oversee and implementation of Visual Merchandising guidelines.
• Lead the team to complete operational tasks according to a timely manner.
• Implement and follow Commercial guidelines to comply with store standards.
• Support with stock integrity in line with company policy.
• Oversee and manage tills discrepancies, incident reports, and team concerns,
• Delegation and planning with the team to achieve objectives.
• Support with upholding company policies, act with integrity, and seek support where necessary.
• Communicate the company’s values, goals and culture.

What we are looking for:

• Passionate retailer to lead and deliver excellent customer service.
• Ability to lead, motivate and inspire a team.
• A positive and optimistic attitude towards work and helping others.
• Demonstrate good leadership behaviour.
• Good communication skills; a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.

If you have a solid and demonstrable background in a similar role within a fast paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you!