Deputy Manager

Liaise; Taverham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Up to five extra days' annual leave

Blue Light Card

Stream wellbeing app

Employee Assistance Programme withCoun

Free compliant training and career发展

Nest Pension Scheme

Flexible rota planning

Free enhanced DBS check

Life Assurance (2 x salary)

Job summary

Liaise is seeking a Deputy Manager to lead a small team delivering person-centred support at a home in the United Kingdom. You will work alongside the Registered Manager to develop staff, review care plans and ensure high standards of documentation and safeguarding compliance.

Experience in adult social care, leadership strengths, and knowledge of CQC regulations are essential. A full UK driving license and NVQ Level 3 in Health & Social Care are required. Knowledge of Makaton is desirable.

Qualifications

• Full UK driving license required.
• NVQ Level 3 in Health & Social Care is essential.
• Previous experience as Senior Support Worker / Team Leader / Deputy Manager in adult social care is required.
• Experience supporting adults with learning disabilities and autism is essential.
• Strong leadership and people management skills are crucial.
• Knowledge of safeguarding, CQC regulations and person-centred care is important.
• Experience completing care plans and risk assessments is required.
• Proficient IT skills, including Microsoft Office and digital care systems.
• Excellent communication and organisational skills are necessary.

Responsibilities

• Lead, motivate and develop a team delivering exceptional person-centred support.
• Support colleagues through supervisions, coaching, competency assessments, and observations.
• Complete and review person-centred support plans and risk assessments.
• Ensure high-quality documentation and accurate record keeping.
• Promote safeguarding and ensure CQC standards are met.
• Investigate complaints and safeguarding concerns as required.
• Build and maintain positive relationships with families, healthcare professionals and external partners.
• Support quality assurance and continuous service improvement.
• Provide hands-on support when needed and lead by example.
• Participate in the on-call rota.
• Work with the Registered Manager to drive the service forward.

Skills

Driving license

Leadership

Safeguarding knowledge

CQC regulations

Care plans & risk assessments

IT skills

Communication

Organisational skills

Person-centred care

Education

NVQ Level 3 in Health & Social Care

Tools

Microsoft Office

Digital care systems

Job description

Deputy Manager - Make a Real Difference Every Day

At Liaise, we're guided by our values of Positive, Progressive, and Personal support. We believe everyone deserves the opportunity to live a happy and fulfilling life and we're looking for an exceptional Deputy Manager to help make that happen.

This isn't just another Deputy Manager role. It's an opportunity to be part of an exciting journey.

About Our Home Casarita

Our service is home to seven incredible people, with four people living in their own individual flats and three people sharing a house. We support adults with learning disabilities, autism and complex health needs.

Every person we support has their own goals, interests, dreams, and aspirations. We want someone who is genuinely excited about helping people discover new opportunities, build confidence, develop independence, and achieve things they may never have thought possible.

Be Part of Our Next Chapter

Our service has been on an incredible journey. Following a period of challenge, new leadership has transformed the culture and significantly improved the quality of life for the people we support. We've built strong foundations and created a positive, person centered environment.

Now we're looking for a passionate, ambitious, Deputy Manager to work alongside our Registered Manager to continue building on this success.

If you're someone who enjoys developing teams, inspiring others, driving quality then we'd love to hear from you.

We're Looking For Someone Who Has

• A Full UK driving license.
• A minimum NVQ Level 3 in Health & Social Care.
• Experience as a Senior Support Worker, Team Leader or Deputy Manager within adult social care.
• Experience supporting adults with learning disabilities and autistic people.
• Strong leadership and people management skills.
• Knowledge of safeguarding, CQC regulations and person centered care.
• Experience completing care plans and risk assessments.
• Good IT skills, including Microsoft Office and digital care systems.
• Excellent communication and organizational skills.

What You'll Be Doing

As Deputy Manager, you'll play a key role in the day-to-day leadership of the service by:

• Leading, motivating, and developing a team that delivers exceptional person-centred support.
• Supporting colleagues through supervisions, coaching, competency assessments, and observations.
• Completing and reviewing person centered support plans and risk assessments.
• Ensuring high-quality documentation and accurate record keeping.
• Promoting safeguarding and ensuring CQC standards are consistently met.
• Investigating complaints and safeguarding concerns where required.
• Building and maintaining positive, collaborative relationships with families, healthcare professionals and external partners to ensure person centered support that enables people to achieve their goals.
• Supporting quality assurance and continuous service improvement.
• Providing hands-on support when needed and leading by example.
• Participating in the on-call rota.
• Working alongside the Registered Manager to continue driving the service forward.

Knowledge of Makaton would be highly desirable, although we're equally keen to hear from people who are enthusiastic about learning.

Why Join Liaise?

When you join us, you'll become part of a team that's passionate about making a genuine difference every single day.

We offer:

• Up to five extra days' annual leave for long service.
• Fully funded Blue Light Card.
• Access to Stream - our financial wellbeing app.
• Employee Assistance Programme with free counselling and legal advice.
• Free compliance training and excellent development opportunities.
• NEST Pension Scheme.
• Flexible rota planning.
• Free enhanced DBS check.
• Life Assurance (2 x salary).

The successful applicant will be required to complete an enhanced DBS check and satisfactory references before employment commences.

At Liaise, we're proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and are happy to discuss any reasonable adjustments throughout the recruitment process.

If you're ready to inspire others, develop an outstanding team, and help people achieve lives filled with opportunity, independence, and purpose, we'd love to hear from you.