Deputy Manager

The People's Pub - Stonegate Group; Norwich; On-site; GBP 26,000 - 32,000; Full time

Job summary

The Lamb Inn is seeking a dynamic Deputy Manager who will motivate a team to enhance guest experience. In this role, you'll support the General Manager, uphold standards, and ensure a welcoming atmosphere, all while enjoying benefits such as development programs and discounts.

Benefits

Award-winning Development Programmes

Bonus Opportunities

25% off food and drink for yourself and friends

Online Benefits Portal with Discounts

VIP Entry to Pubs

Hotel Discounts

Flexible working

Corporate Discount Rates

Discounted Dental Insurance

Wagestream access to earned wages

Qualifications

• Must be 18 or over for alcohol sales.
• Experience in managing and motivating teams.

Responsibilities

• Inspire and empower team to create outstanding guest experiences.
• Support the General Manager in delivering business vision.
• Maintain consistency in standards and procedures.
• Foster a welcoming environment for guests.

Skills

Team Leadership

Performance Management

Communication

Job description

Location - Lamb Inn

Deputy Manager

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Lamb Inn. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.

• Support the General Manager and work together to create and deliver our vision

• Maintain consistency in standards and procedures

• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city and the second oldest pub within the city centre (haunted by at least three ghosts). The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening candles get lit and we have our own very special atmosphere... Oh and the best courtyard in the city. Heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional and our guests love us.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes

• Bonus opportunities

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

To be considered for the Deputy Manager position at Lamb Inn you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.

Job Reference: LN1341815NorDM