Deputy Manager

The Protective Care Group; North East; On-site; GBP 35,000 - 41,000; Full time

Job summary

The Protective Care Group is seeking passionate Support Workers to step into Deputy Manager roles. In this leadership position, you will foster a positive team environment, guide exceptional care delivery to young people, and manage daily operations. Ideal candidates should have experience in care, with opportunities for training and progression.

Benefits

Competitive salary with shift uplifts

Investment in training and career progression

Wellbeing support services

Refer a friend scheme

Company pension and sick pay

Qualifications

• Experience in a care environment is essential.
• Demonstrated ability to lead and manage others.
• Flexibility in work patterns is required.

Responsibilities

• Lead the delivery of exceptional care for young people.
• Motivate and inspire team members.
• Ensure compliance and manage conflicts.

Skills

Leadership

Motivational Skills

Conflict Management

Team Building

Education

Level 3 or Level 4 in Residential Childcare

Job description

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood and labelled as a ‘naughty child’.

Enter Protective Care Group, we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the support our teams provide.

All the young people in our care receive:

• Robust, consistent, trauma informed care.
• Staff who won’t give up, no matter how challenging it gets.
• Truly person-centred care in solo placement environments.

We’re on the lookout for passionate and motivated Support Workers who are eager to take the exciting leap into a Deputy Manager position!

In this role, you’ll be leading the delivery of exceptional to our young people, whilst also creating an encouraging and supportive environment for your team to learn, develop and excel in their roles.

As with all our field based roles, you will be placed in a team anywhere within the North East of England so flexibility in travel and staying away from home is essential.

Duties will include but are not limited to:

• Inspiring, leading and motivating the team to achieve positive outcomes for the YP
• Fostering a supportive and collaborative environment
• Promote a positive culture throughout the team, in line with PCG
• Working with the Team Manager to lead and support day to day operations
• Managing conflicts within the team and be the point of contact for Support Worker escalations
• Managing multiple priorities
• Working in partnership with other health and social care professionals and agencies, carers and families ensuring that decisions about care are shared
• Ensuring all compliance requirements are met and the team have the correct knowledge
• Inducting and training new joiners to the team

Requirements

• Successfully passed your probationary period (internal candidates)
• Achieved your Level 3 or Level 4 in Residential Childcare OR be willing to work towards with completion required within 24 months
• Have solid experience working within a care environment
• Be able to demonstrate experience leading and managing others within a care or similar environment
• Full right to work in the UK
• A full UK manual driving license
• Shifts typically follow a 4 on, 4 off pattern, including both 12 hour day and 12 hour waking night shifts, often your day shifts will be followed by a sleep in. There are a number of our services which may operate outside of this so flexibility is key

Check out what a couple of our Deputy Managers have to say about their exciting new chapter:

“I have worked with multiple young people during my 9 months at PCG which gave me a great insight into the level of care we offer and how to navigate myself through daily tasks and challenging situations. With the knowledge gained working in different teams, I applied this to my new role which has been outstanding so far.”

“I have worked for PCG for 2 years now and it has its challenging times, but with the support we get from PCG it’s great. I find myself in an environment that I have been seeking for a long time.”

Benefits

The ultimate reward for this job is knowing that you’ve made a difference to a young person’s quality of life and future prospects, but our Deputy Managers also benefit from:

• Security– PAYE role, so no need to worry about consistency of shifts and pay
• Remuneration– competitive basic salary of £35,000 plus uplifts for each shift you work with a young person and for sleeping nights, paid annual leave, company sick pay, company pension
• Investment in you– training you need to do your role well, including paying for you to complete your Level 5 in Leadership and Management if you do not already have it, progression plan and training to help you get to where you want to be
• Dedicated wellbeing support from management, internal Wellbeing Specialist and free confidential counselling services
• Active and generous refer a friend scheme

The closing date for applications is Monday 30th June. Candidates selected for shortlisting will be contacted later that week