Deputy Manager

TN United Kingdom; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Deputy Manager to assist in leading a dynamic team within their luxury showroom. This role is pivotal in delivering an exceptional client experience while driving business growth. The ideal candidate will possess a strong background in retail management, showcasing their ability to mentor and inspire a high-performing team. With a focus on clienteling and networking, you'll play a key role in representing the brand and ensuring that every client interaction is memorable. If you have a passion for luxury products and a proven track record in retail, this opportunity is perfect for you.

Qualifications

• Proven track record in retail management with a focus on client experience.
• Experience in recruitment, performance management, and training.

Responsibilities

• Assist the Showroom Manager in leading and developing a high-performing team.
• Deliver an exceptional client experience and drive business development.

Skills

Team Leadership

Retail Management

Clienteling

Networking

Sales Focus

Competitor Analysis

Job description

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About the Role

Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating, and developing a team to deliver an excellent client experience; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. As an ambassador for the brand, you will be commercially aware, driven, and possess a strong background in retail management. With an impressive record of business development and excellent people skills, you will help drive the business forward and share your passion for our fantastic products.

About You

• A natural flair for guiding, mentoring, and developing a high-performing team
• A proven track record in retail management
• Commercially aware with an excellent understanding of Clienteling, networking, and events management
• People, sales, and client-focused, delivering an exceptional client experience to all
• An inspirational role model with a passion for our products
• Competitor analysis skills
• Experience in recruitment, performance management, and training
• Ability to communicate business initiatives and follow up on actions