Deputy Manager

Nicholas James Care Homes Ltd; Maidstone; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training and development

Wellbeing and staff support resources

Employee of the Month recognition

Long Service Awards

Career progression opportunities

Job summary

Nicholas James Care Homes Ltd is seeking a Deputy Manager to oversee the well-being of residents in our care home. You will lead a team, ensure high-quality, person-centred care, and support the Registered Home Manager in daily operations.

The role requires dementia care experience, strong leadership, and commitment to training and regulatory compliance. A caring, team-oriented mindset is essential to delivering compassionate elder care.

Qualifications

• Proven experience in Healthcare, Dementia and Adult care.
• Ability to work as part of a team in a busy care environment.
• The right to work in the UK.
• Excellent leadership and supervisory skills.
• Bachelor's degree in healthcare administration, nursing, social work, or a related field.
• NVQ/SVQ Level 5 in leadership and management (or equivalent).
• Basic IT skills to support electronic care documentation.

Responsibilities

• Support the Registered Home Manager with leadership and direction to staff.
• Deputise for the Registered Home Manager when required, following regulations.
• Supervise staff and oversee delivery of high-quality, person-centred care, including medication administration and care plans.
• Possess clinical nursing knowledge and strong regulatory awareness.
• Liaise with residents, families, and stakeholders; address concerns professionally.
• Provide training to care staff and pursue mandatory training.
• Ensure safety and security of residents and staff.
• Demonstrate organizational skills and critical thinking in decision-making.
• Provide companionship and promote dignity and independence.

Skills

Communication

Teamwork

Flexibility

Elder care experience

Education

Bachelor's degree in healthcare administration, nursing, social work, or related field

NVQ/SVQ Level 5 in leadership and management

Tools

Electronic care documentation software

Job description

Please note: We do not offer visa sponsorship for this role. Applicants must have the legal right to work in the UK.

Are you passionate about making a positive difference in the lives of older people? Do you have a caring nature and enjoy working as part of a supportive team? If so, we would welcome you to join Nicholas James Care Homes, a trusted provider of high-quality residential, nursing, and dementia care.

With over 20 years of experience, we are a well-established family-run organisation that values compassion, teamwork, and respect. Our homes provide a warm and supportive environment where residents are treated with dignity and where staff feel valued and supported in their roles.

Why Join Nicholas James Care Homes?

A Supportive, Family-Oriented Environment: We are proud to be a family-run organisation that prioritises kindness, teamwork, and respect for both residents and staff.

A Rewarding Career: Working as a Deputy Manager offers the opportunity to build meaningful relationships with residents while making a real difference in their daily lives.

Training and Development: We provide full training, ongoing professional development, and opportunities to progress within the organisation.

About the Role

As a Deputy Manager, you'll play a vital role in ensuring the well-being of our residents, overseeing the operations of a care home. The ideal candidate must have experience in dementia care, with strong leadership skills to manage and supervise staff effectively.

Your responsibilities may include:

• To support the Registered Home Manager in providing leadership and direction to staff, fostering a positive and collaborative work environment.
• When needed to deputise for the function of Registered Home Manager, supporting the decisions made by management whilst following legislative requirements and regulations.
• Required to supervise all staff and oversee the delivery of high-quality, person-centred care, including medication administration and adherence to care plans. Ensure residents' physical, emotional, and social needs are met.
• Possess clinical expertise, with a strong knowledge of clinical nursing practices, care plans, sound knowledge of regulatory requirements and best practices.
• Liaise with residents, families, and stakeholders, addressing concerns promptly and professionally. Supervise and train care staff on best practices. A positive attitude towards training and professional development, committed to attend all statutory and mandatory training required for the role.
• Ensure the safety and security of residents and staff.
• Must be an organised individual with a strong attention to detail.
• Problem-solving skills with critical thinking and sound decision-making skills. Must be a reliable and flexible individual with strong work ethics.
• Providing companionship and emotional support to residents.
• Promoting dignity, respect, and independence for all residents.

About You

We are looking for caring and compassionate individuals who are committed to delivering high-quality care.

You will have:

• A kind, patient, and respectful approach to supporting older people.
• Good communication and teamwork skills.
• A positive and flexible attitude.
• A genuine interest in working in elderly and dementia care.

Experience in a care home or home care setting is desirable but not essential, as full training will be provided.

Requirements

• Proven experience in Healthcare, Dementia and Adult care.
• Ability to work as part of a team in a busy care environment.
• Reliable, professional, and committed to high standards of care.
• The right to work in the UK.
• Flexible to work occasional evenings and weekends.
• Excellent leadership and supervisory skills.
• Ability to work effectively in a team environment.
• Good organisational and communication skills.
• Sound knowledge of regulatory requirements and best practices.

Qualifications

• Good written and spoken English communication skills.
• Bachelor's degree in healthcare administration, nursing, social work, or a related field.
• NVQ/SVQ Level 5 in leadership and management (or equivalent).
• Basic IT skills to support electronic care documentation.

Rewards and Benefits

In return for your dedication, we offer a competitive pay rate and a range of benefits, including:

• Comprehensive training and development opportunities
• Wellbeing and staff support resources
• Employee of the Month recognition
• Long Service Awards
• Opportunities for career progression within the organisation

If you are a compassionate individual who wants to make a meaningful difference in the lives of older people, we would love to hear from you.

Join a team that provides the quality of care you would expect for your own loved ones.