Deputy Manager

BOOTS; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail pharmacy chain seeks a deputy manager to drive team performance and customer satisfaction in their flagship stores. The successful candidate will lead a team, analyze market trends, and engage in continuous service improvement. An understanding of community pharmacy is desirable.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 Employee Assistance Programme

Qualifications

• Experience leading managers in a retail environment.
• Understanding of pharmacy services is a plus.

Responsibilities

• Lead the team to deliver excellent customer and patient experience.
• Analyze data and trends to react to customer needs.
• Coach and develop the team through regular reviews.

Skills

Leadership

Retail Management

Team Development

Job description

About the role

As a deputy manager in one of our flagship stores, you will help lead one of our biggest businesses to deliver a great customer and patient experience.

Our flagship stores have a broad customer offering across retail and pharmacy. Reporting to the General Manager and supported by a leadership team in your store, you will be responsible for delivering a strong trading performance underpinned by an exceptional operational platform.

You will keep up to date and inspire your teams to engage with new priorities across the business, including Pharmacy services and New Product Development launches. You will interpret data, trends, and insights to work at pace and react to the changing needs of the customer.

You'll be responsible for the performance and development of your team, which you will deliver through regular coaching and reviews.

What you'll need to have

These are the essential skills or experience needed to succeed in this role.

• Experience leading managers who lead teams within a retail environment

It would be great if you also have

• Experience working within community pharmacy.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next

If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance with this, please contact us. Once you have completed the assessment, our team will review your application and be in touch to update you.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.