Deputy Manager

River Island; Horsforth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular retail brand in the UK seeks an experienced Operations Manager to manage store operations and stockrooms effectively. Ideal candidates will have strong leadership skills, a focus on Health & Safety compliance, and a passion for delivering a world-class customer experience. The role offers significant benefits, including a substantial staff discount and opportunities for career progression.

Benefits

50% staff discount

Financial advice and wellbeing solutions

Enhanced maternity and paternity leave

Private pension scheme

28 days paid holiday

Qualifications

• Experience managing remote/off-site stockrooms and large teams in high turnover environments.
• A proven track record of reducing stock loss.
• Ability to communicate effectively and lead a team.

Responsibilities

• Deliver all operational aspects of the store.
• Manage Health & Safety checks and compliance.
• Oversee Loss Prevention strategies.
• Plan and manage sale launches throughout stockrooms.

Skills

Operational management

Stock management

Health & Safety compliance

Loss Prevention

Leadership

Customer service

Job description

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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department Retail Management Employment Type Permanent - Full Time Location Leeds Trinity Workplace type Onsite

What We Are Looking For...

1. Deliver all operational aspects of the store – managing stockrooms, remote storage, containers, and back of house areas, ensuring they are maintained to a high standard in accordance with company guidelines. Liaise with the Store Manager to ensure appropriate capacity and manage all stock processes, including deliveries and replenishment, training the team to analyze reports effectively.
2. Conduct daily floor walks of stockrooms, remote storage, containers, and back of house areas, delegating tasks and setting priorities with your team.
3. Oversee Health & Safety requirements, including Fire and Safety checks, ensuring compliance and safety for staff and customers. Manage maintenance logs and escalate concerns appropriately.
4. Manage Loss Prevention strategies, protecting profit through stock management and transfers, and deterring theft via excellent service. Support stocktake planning and implementation.
5. Ensure effective management of sale launches throughout stockrooms. Support sales growth and connect with customers.
6. Work independently with initiative and demonstrate strong communication and leadership skills.
7. Be passionate about delivering a world-class customer experience.
8. Plan and organize effectively, with a proven track record of reducing stock loss.
9. Preferably have experience managing remote/off-site stockrooms and large teams in high turnover environments. Previous experience at Operations Manager level or as a deputy/medium store manager aiming for larger environments is advantageous.

This Is For You...

1. Enjoy a generous 50% staff discount and uniform allowance.
2. Benefit from RI Rewards, discounts, benefits, financial advice, wellbeing solutions, and a bonus scheme.
3. Supportive store culture with Kindness Cupboards and partnerships with the Retail Trust.
4. Family support including enhanced maternity, paternity, adoption, and fertility treatments.
5. Participate in the Giver Island scheme, including giving as you earn, annual Giver Island day, and matched funding.
6. Opportunities for progression within Retail and Head Office, with on-the-job training and qualifications.
7. Contributory private pension scheme.
8. 28 days (UK) or 30 days (ROI) paid holiday, including Bank Holidays, with options to buy additional days.

Keeping You Safe...

We are committed to safeguarding all employees and promoting British Values—democracy, the rule of law, individual liberty, and mutual respect. We fulfill our obligations under the Prevent duty to stop extremism and extremist views in our business.