Deputy Manager

Walsingham Support; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charity supporting individuals with disabilities in Hemel Hempstead is seeking a dedicated Team Leader. You will assist in managing day-to-day operations, ensuring compliance with regulations, and providing leadership to support staff. The ideal candidate will have relevant supervisory experience and a qualification in health and social care. Strong communication and organizational skills are essential, as well as the ability to work flexibly. This role offers a rewarding opportunity to enhance the lives of those in your care.

Benefits

28 days annual leave

Double pay on bank holidays

Pension scheme contributions

Career development support

Life assurance

Employee Assistance Programme

Rewards Scheme with discounts

Extensive training opportunities

Bonus for recommending a friend

Qualifications

• Experience in a supervisory or managerial role within a supported living or social care setting.
• Strong understanding of CQC regulations and standards.
• Ability to work flexibly, including evenings and weekends.

Responsibilities

• Assist in the overall management of the service ensuring compliance with CQC regulations.
• Provide leadership and support to a team of support workers.
• Monitor the quality of care provided through audits.
• Develop and implement care plans tailored to residents' needs.

Skills

Leadership

Communication

Organizational skills

Compassion

Flexibility

Education

NVQ Level 3 in Health and Social Care

Job description

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We are seeking a dedicated and experienced Team Leader to join our team in Hemel Hempstead, Hertfordshire. The successful candidate will assist the Supported Living Manager in overseeing the day-to-day operations of our supported living services, ensuring the delivery of person-centered care and support to our service users.

Our Interview Process Transparency & Support

We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will provide the interview questions in advance. We want you to feel confident and ready to showcase your skills and passion.

Key Responsibilities

1. The Team Leader will assist the Supported Living Manager in the overall management of the service, ensuring compliance with CQC regulations and company policies.
2. Provide leadership and support to a team of support workers, promoting a positive and inclusive working environment.
3. The Team Leader will develop and implement care plans tailored to the individual needs and preferences of residents.
4. Monitor the quality of care provided, conducting regular audits and addressing any areas for improvement.
5. The Team Leader will liaise with external agencies, healthcare professionals, and families to ensure holistic care for residents.
6. Support the recruitment, training, and development of staff members.
7. The Care Team Leader will participate in on-call duties as required, providing emergency support outside regular working hours.

Requirements for Team Leader:

• Ideally NVQ Level 3 in Health and Social Care or an equivalent qualification.
• Previous experience in a supervisory or managerial role within a supported living or social care setting.
• Strong understanding of CQC regulations and standards.
• Excellent communication, leadership, and organizational skills.
• Compassionate, empathetic, and committed to promoting the independence and well-being of service users.
• Ability to work flexibly, including evenings, weekends, and on-call duties if required.

About Walsingham Support

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, and other complex needs. We're committed to putting the people we support at the center of everything we do, delivering tailored support for each individual.

As a valued team member, you'll help deliver high-quality, person-centered care tailored to each individual's needs and lifestyle. Managers ensure a high-quality environment for those we support, working from care plans that include personal care, meal preparation, housekeeping, emotional support, social interaction, and community activities.

Benefits for our Team Leaders include:

• Favorable working hours, including part-time and bank positions.
• 28 days annual leave (20 days + 8 bank holidays), increasing with service length.
• Double pay on bank holidays.
• Pension scheme contributions.
• Support for career development and professional qualifications through our apprenticeship program.
• Life assurance equal to three times your salary.
• Employee Assistance Programme by HealthAssured.
• Walsingham Rewards Scheme with discounts on everyday items.
• Extensive training and professional development opportunities.
• £250 bonus for recommending a friend.
• Access to Blue Light Card savings.

This role offers the chance to build genuine relationships with those you support and your team, making a real difference in people's lives.

The Benefits of Working for a Charity

Working for a charity offers unique benefits, including:

• Sense of Purpose: Contributing to causes that align with your values provides personal fulfillment.
• Social Impact: Helping address social issues and creating positive change.
• Diverse and Inclusive Environment: Working alongside people from varied backgrounds.
• Skill Development: Opportunities to develop a wide range of skills through diverse responsibilities.
• Community Engagement: Direct interaction with beneficiaries, volunteers, and community partners.
• Flexibility and Passion-Driven Work: Potential for flexible schedules and work driven by passion.
• Positive Workplace Culture: Collaborative and supportive environment.
• Financial Focus: Surplus funds are reinvested into care, not distributed to directors.
• Job Stability: Charities tend to expand cautiously, reducing financial risk compared to profit-driven companies.