Deputy Manager

ProCook; Hatfield; On-site; GBP 29,000; Full time

Job summary

A fast-growing kitchenware brand is looking for a Deputy Manager to lead a team in providing outstanding customer service and ensure delightful shopping experiences. You will support sales targets, train staff, and manage store operations. Ideal candidates will have retail management experience and strong leadership skills, with a salary of £29,000 and generous benefits including bonuses and employee discounts.

Benefits

Quarterly Bonus based on sales targets

40% employee discount

Enhanced Maternity, Paternity, and Adoption Leave

2 x Annual paid volunteering days

Employee Assistance Programme

Bike to Work scheme

Qualifications

• Passion for delivering exceptional customer experiences.
• Previous experience in retail management.
• Strong communication and interpersonal skills.

Responsibilities

• Assist Store Manager in achieving sales targets.
• Engage with customers, providing product knowledge.
• Support training and development of team members.

Skills

Customer service

Retail management

Communication skills

Leadership

Organizational skills

Job description

Overview

Cook Up Success as a Deputy Manager - ProCook Store

ProCook, the UK’s fastest-growing kitchenware brand, is looking for a dedicated Deputy Manager to join our team! As a Deputy Manager, you'll be a key player in ensuring our customers receive outstanding service and a delightful shopping experience.

Responsibilities

• Assist the Store Manager in leading and motivating the team to achieve sales targets.
• Engage with customers, providing product knowledge and exceptional service.
• Support the training and development of team members to enhance their skills.
• Maintain visual merchandising standards and ensure the store is well-stocked.
• Handle operational tasks, including cash management and inventory control.
• Step in for the Store Manager when needed, ensuring smooth operations.
• Foster a positive and collaborative work environment.

What We’re Looking For

• A passion for delivering exceptional customer experiences.
• Previous experience in retail management.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Leadership qualities to inspire and motivate your team.
• Attention to detail and strong organisational skills.
• Familiarity with retail technology and systems.

The Ideal Candidate Will

• Have a proactive and hands-on approach to management.
• Be committed to developing a strong team culture.
• Demonstrate resilience and adaptability in a busy retail setting.

Why You’ll Love Working at ProCook

• The salary is £29,000
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
• Learning & Development opportunities.
• Bike to Work scheme.

We Welcome Everyone

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Apply now and let’s create something extraordinary together!