Deputy Manager

North London NHS Foundation Trust; Greater London; On-site; GBP 46,000 - 54,000; Full time

Benefits offered by this job

NHS Discounts

Flexible working

NHS pension scheme

Job summary

North London NHS Foundation Trust is seeking a capable manager to deputise for the House Manager at the Crisis and Prevention House. You will lead staff, oversee daily house operations, coordinate bed management and ensure a safe, therapeutic environment for guests.

You will work with urgent care and community services, drive a co-produced approach, and align with policy while supporting development and integration with community partners.

Qualifications

• Requires higher education in a relevant field and professional registration.
• Experience in supervising and managing staff and resources is essential.
• Knowledge of mental health care legislation and clinical practice development is required.

Responsibilities

• Deputise for the House Manager when needed and lead the house team.
• Coordinate bed management and admissions/discharges for guests.
• Ensure safe, therapeutic environment and effective use of staff resources.

Skills

IT literate

Effective communication

Leadership

Negotiation

Trust building

Managing violence and aggression

Education

Higher education in relevant field

NMC/Social Work England/HCPC/AHP registration

Degree in Mental Health Nursing/Social Work/Occupational Therapy

Job description

Deputises for house manager as needed to ensure continuity of delivery of mental health care and support to guests at the Crisis and Prevention House (CPH).

Ensure that the house environment is maintained to a high standard.

Assume line management for CPH team members as necessary.

Be responsible for effective clinical and managerial communication systems to, from andwithin the house.

Provide leadership to ensure a high standard of care.

Ensure an explicit and consistent co-produced approach is used to inform and support how the CPH engages with guests using the CPH.

Work closely and alongside urgent care and community services to ensure best use of resources and management of the beds at the house.

Support the development of the CPH to be prevention orientated, recovery focused and wellbeing informed in terms of staff roles, house function and service delivery.

Support the integration of the CPH with community and third sector organisations/resource.

Duties will be shared with the existing post holder and there will be overlap in responsibilities. However there will be more emphasis on caseload oversight for the new post holder.

Main duties of the job

• MAIN TASKS AND RESPONSIBILITIES:
• Deputise for the House Manager as required.
• Provide clear managerial leadership to the guests and staff of the house, managing the daily affairs of the house.
• Co-ordinate bed management for the house, ensuring good planning arrangements for admission and discharge of guests.
• Ensure the efficient use of staff resources to meet identified needs.
• Ensure a safe and therapeutic environment.
• Develop working practices between house staff and community teams.
• Establish local resolution of all complaints.
• Provide appropriate information and direction, support decisions and initiate action where necessary in matters related to staff wellbeing.
• In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line with policy.
• Lead on effective implementation, monitoring and audit of all local and Trust wide policies.
• Actively participate in conjunction with other disciplines, in the formulation and implementation of house and unit policies as required.
• Liaise with the CRHTT regularly to ensure a seamless service.
• Work in accordance with the Health and Safety at Work Act and the Trust's policies.
• Carry out any other duties as delegated by the House Manager /Service Manager for the house.

Please see Job Description and Personal Specification documents for full details

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
• We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job responsibilities

In addition to the main duties and responsibilities detailed above, the below also apply:

Information Management

All employees should be mindful of the seven information management Caldicott principles when dealing with data belonging to the organisation and person identifiable information.

1. Everyone must justify the purpose(s) for which patient-identifiable information is used

2. Do not use patient-identifiable information unless it is absolutely necessary

3. Only use the minimum necessary for the purpose

4. Access to patient-identifiable information should be on a strict need to know basis

5. Everyone with access to patient-identifiable information should be aware of their responsibilities

6. Everyone with access to patient identifiable information should understand and comply with Data Protection and Security legislation

7. The duty to share information can be as important as the duty to protect patient confidentiality

To oversee the quality of staff use of the BEH patient information system (RIO).

To pursue own continuous professional development and to record this through a CPD portfolio (if applicable).

To enhance own understanding of the evidence base for the CPH interventions.

To maintain regular statistical information for timely submission as required by the Trust.

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person Specification

Experience and Knowledge

• At least 4 years' experience in mental health roles or equivalent.
• Experience of working with client group and of using a variety of models and approaches to care
• Skills in developing and changing clinical practice.
• Working knowledge of all relevant legislation associated with mental health and residents care, including MHA, Human Rights Act, National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care, Child Protection and NHS Long Term Plan.
• Evidence of continued professional development
• Knowledge of contemporary issues in mental health care.
• Management of violence and aggression /challenging behavior
• Experience in supervising and management of staff and resources
• Evidence of continued career Development
• Research and audit training.

Skills and Abilities

• Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary
• Ability to gain easily the trust, confidence and respect of guests, their relatives and staff of a variety of levels and disciplines
• Innovative, creative and a willingness to try something new.
• Methodical approach to work with attention to detail.
• IT literate.
• Experience in supervising and management of staff and resources

Personal Qualities

• Ability to present ideas with clarity and in a persuasive and influential style.
• Ability to communicate effectively.
• Ability to negotiate and reach compromises in verbal discussions in a manner which inspires confidence and respect from others.
• Ability to build and maintain high standards of professional links and communication channels with a variety of stakeholder and agencies.

Other requirements

• Appreciation of the complexities of a management role and how to balance responsibilities.
• Ability to analyse complex issues and problems, gather relevant information and exercise sound judgment in reaching the most appropriate conclusions.
• Understanding of the role and function of other organisations providing services to people with mental ill-health.
• Ability to manage own time effectively and to produce pieces of work on time and to a high standard.
• Ability to delegate appropriately.
• Ability to organise and plan ahead effectively.
• Ability to manage change effectively. Full commitment to equal opportunities.
• Experience of implementing changes in working practices.

Education and Qualifications

• Evidence of higher education in relevant field
• Candidate must have or equivalent to NMC/Social Work England/HCPC /AHP registration.
• Evidence of recent and ongoing academic study
• A degree in Mental Health Nursing/Social Work, or Occupational Therapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Roger Sylvester Centre, 276 High Road (Side entrance on Canning Crescent)

£45,953 to £54,254 a yearPer annum including HCAS (pro-rata)

Contract

Permanent

Working pattern

Job share

Reference number

455-NLFT-8283971

Job locations

Roger Sylvester Centre, 276 High Road (Side entrance on Canning Crescent)