Deputy Manager

WATCHES OF SWITZERLAND; Glasgow; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading luxury retailer seeks an inspirational Manager to drive team performance and enhance client experience in Glasgow. Ideal candidates possess a proven luxury retail management background, excellent people skills, and a passion for delivering exceptional service. The role emphasizes client relationships and team development within a prestigious brand environment.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Proven track record in retail management ideally in a premium / luxury environment.
• People, sales and client focused to deliver exceptional customer service.
• A natural flair for guiding and developing a high-performing team.

Responsibilities

• Motivating and developing a high-performing retail team.
• Building relationships with clients that last beyond a single sale.
• Representing the brand with confidence and knowledge.

Skills

Team Development

Business Development

Client Relationship Management

Sales Focus

Education

Experience in Luxury Retail Management

Job description

Job Description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge? An inspirational and passionate Manager you will be an ambassador for OMEGA and the Watches of Switzerland Group. Working alongside the Showroom Manager you will play a key role in guiding, motivating, and developing the team to deliver the exceptional experience our clients have come to expect. You will have an entrepreneurial approach, an impressive record of business development and exceptional people skills.

About You

• A natural flair for guiding, mentoring and developing a high performing team
• A proven track record in retail management ideally in a premium / luxury environment
• Commercially aware with a excellent understanding of Clienteling, networking and events management
• People, sales and client focused delivering an exceptional customer service to all
• An inspirational role model with a passion for our products
• Competitor analysis
• Recruitment, performance management and training
• Communicating business initiatives and following up on any actions

About us

OMEGA was founded in 1848 and is a company of the Swatch Group, the world's leading watch manufacturer. For over 160 years the brand has been synonymous with excellence, innovation and precision and for more than a century OMEGA has been involved in the precision timing of international sporting competitions in athletics, swimming, golf, sailing and since 1932 the Olympic Games. Faithful to its original pioneering spirit, OMEGA continues to make history with innovations in areas as diverse as sports timing, precision technology and design - leading to the conquest of ocean depths and space and to the development of its ground-breaking Co-Axial watch movements.

At the Watches of Switzerland Group, we have partnered with OMEGA since the 1950s and have opened mono-brand boutiques across the UK, and now Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.


Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn