Deputy Manager

Fashion & Retail Personnel; City Of London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A global luxury retailer in London is seeking a Deputy Manager to oversee the flagship store's operations. The role emphasizes top-notch customer service and team development, requiring an experienced leader passionate about retail. The position offers a salary up to £36,000 plus bonuses, with a unique work-life balance allowing only two weekends of work per month.

Benefits

Contributory pension

Annual performance bonus

Staff discount

Better work/life balance

Qualifications

• Experienced leader from a retail environment.
• Strong focus on team development and customer service.
• Ability to manage and train large teams.

Responsibilities

• Manage a large team to drive sales and customer service.
• Responsible for the commercial performance of a luxury product category.
• Training and development of team members.

Skills

Customer service excellence

Team leadership

Retail experience

Job description

Overview

Salary: £36,000 - £40,000 per annum plus contributory pension + bonus + staff discount + two full weekends off per month!

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

Responsibilities

The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

Requirements / Candidate

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.

Benefits & Schedule

In return they are looking to pay a salary of up to £36,000 with a performance related annual bonus of up to £4,000 per year. In this role you will only work two full weekends per month. You will also only work seven days in every fortnight meaning you have a much better work/life balance.