Deputy Manager

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 34,000 - 42,000; Full time

Job summary

A leading local authority in Birmingham is seeking a Deputy Manager for its Shared Lives service. This role requires someone with a Level 4 qualification in Care or Management and experience working with adults in care settings. You will lead and supervise the Shared Lives team, manage performance, and oversee service delivery, making a tangible impact in the community. The ideal candidate is adaptable, a confident communicator, and passionate about person-centred care.

Qualifications

• Experience working with adults in care or community settings.
• Understanding of CQC regulations and safeguarding practices.
• Proactive approach to service development.

Responsibilities

• Provide leadership and supervision to the Shared Lives team.
• Deputise for the Service Manager.
• Lead carer recruitment, assessment, training, and development.
• Manage a small caseload and contribute to placement planning.
• Respond to complaints and service needs flexibly.
• Liaise with external agencies including CQC.

Skills

Experience with adults with support needs

Strong organizational skills

Confident communicator

Team player

Adaptability

Education

Level 4 qualification in Care or Management (e.g. NVQ4, DipSW, RGN, OT)

Job description

Deputy Manager – Birmingham Shared Lives

Permanent

Grade 4 - £34,434 - £41,771

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 30 hours per week

Are you passionate about person-centred care and ready to lead in a dynamic, regulated adult social care service?

We are seeking a Deputy Manager to join our Shared Lives Team, a service that offers adults aged 18+ the opportunity to live with approved carers in their homes. Shared Lives provides long-term placements and respite breaks, helping citizens build independence, confidence, and community connections - it can be an amazing alternative to Supported Living or Residential Care.

The Shared Lives Service is on an exciting transformation journey, and you will be part of a strong team who by working collaboratively with social care workers, wider partners and communities will continue to build and shape the Shared Lives offer. We are looking for a dynamic, person-centred, compassionate person who has the zest and energy to inspire those around them, who are authentic and have a sense of purpose, driving positive change.

This is a leadership role which will involve supporting and managing the existing Shared Lives team.

About the Role

As Deputy Manager, you will:

• Provide leadership and supervision to the Shared Lives team.
• Deputise for the Service Manager, managing performance, allocating work, and overseeing service delivery.
• Lead on carer recruitment, assessment, training, and development.
• Manage a small caseload and contribute to placement planning and quality assurance.
• Respond to complaints, safeguarding concerns, and service needs flexibly including occasional early mornings, evenings, and weekends.
• Liaise with external agencies including CQC and represent the service at local and national forums.

What We’re Looking For

We’re looking for someone who:

• Has experience working with adults with support needs in care or community settings.
• Holds a Level 4 qualification in Care or Management (e.g. NVQ4, DipSW, RGN, OT)
• Understands CQC regulations and safeguarding practices.
• Is a confident communicator, motivator, and team player
• Has strong organisational, IT, and report-writing skills.
• Can demonstrate resilience, adaptability, and a proactive approach to service development.

Why Join Us?

Shared Lives is undergoing an exciting transformation. You’ll be part of a growing team shaping the future of the service, with opportunities to influence strategy, innovate, and make a real difference in citizens’ lives.

For any informal enquires please contact: [e-mail]

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words.

Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification