Deputy Manager

Marston's PLC; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading pub operator in Birmingham is seeking a Deputy Manager to support the General Manager and lead the pub team. Responsibilities include driving financial performance and inspiring team motivation. The ideal candidate will have experience in a similar role and a passion for customer service. Competitive salary of £35k with bonuses and benefits like discounts and flexible hours are included.

Benefits

Performance related bonus

30% off at all pubs, restaurants, and hotels

Flexible hours available

Career progression opportunities

Access to wellbeing support

Qualifications

• Experience in a similar Assistant or Deputy Manager role in a branded environment.
• Passion for leading and motivating a team.
• Accountability for operations when deputising.

Responsibilities

• Support the GM in achieving financial and business KPIs.
• Inspire and motivate the pub team on every shift.
• Ensure a successful operation of the pub when deputising.

Skills

Leadership

Team motivation

Customer service

Financial KPI management

Operational accountability

Job description

We're on the lookout for a new Deputy Manager to join our team! Be there for the ordinary, and the extra ordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities - creating endless moments of joy. As Deputy Manager you'll: Be part of the pub management team, stepping up when the General Manager isn't around. With a passion for leading and motivating others, you'll lead from the front to create memorable experiences that gets our guests coming back for more.

Responsibilities include:

• Support the GM in achieving financial and business KPI's
• Inspire and motivate your pub team on every shift
• Be passionate about doing the right thing for your team and guests
• Be accountable for the successful operation of the pub when deputising for the GM
• Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded environment

What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team!

We offer a competitive salary of £35k plus bonuses, working 48hrs per week. Benefits include:

• A performance related bonus
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Flexible and part time hours available to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Scope to build your career and progress through our Management Development training
• A friendly and lively environment, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support

We are an equal opportunities employer and welcome applications from all qualified candidates. Marston's is committed to being an inclusive and diverse workplace, where everyone can thrive.