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Deputy Maintenance Services Manager (Reactive)

The University of Edinburgh

City of Edinburgh

On-site

GBP 40,000 - 53,000

Full time

4 days ago
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Job summary

The University of Edinburgh seeks a Deputy Maintenance Services Manager to lead reactive operations within the Estates Department. This permanent role involves managing various teams and ensuring a high standard of maintenance services across the University’s extensive buildings. Candidates should have a strong FM background, relevant qualifications, and excellent leadership skills.

Benefits

Generous holiday entitlement
Defined benefits pension scheme
Staff discounts
Family-friendly initiatives
Flexible work options

Qualifications

  • Experience in maintenance or facilities management.
  • Evidence of managerial experience.
  • Ability to interpret and present data.

Responsibilities

  • Manage reactive operations within maintenance services.
  • Deliver maintenance service standards per SLAs.
  • Oversee performance management of workload.

Skills

Communication
Organisational Skills
Problem Solving
Leadership
Attention to Detail

Education

Relevant technical qualification

Tools

Microsoft Office

Job description

Deputy Maintenance Services Manager (Reactive)

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Deputy Maintenance Services Manager (Reactive)

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Join to apply for the Deputy Maintenance Services Manager (Reactive) role at The University of Edinburgh

Corporate Services Group / Estates / Maintenance Services

Full-time: 35 hours per week

Open-ended (permanent)

The Opportunity

Maintenance Services employ a mix of circa 100 multi-disciplined trades, semi-skilled, technical and administrative staff who are responsible for the planning, organising, service and repair of over 350 core buildings within the University of Edinburgh estate.

Job Description

Grade UE07: £40,497.00 - £52,566.00 per annum

Corporate Services Group / Estates / Maintenance Services

Full-time: 35 hours per week

Open-ended (permanent)

The Opportunity

Maintenance Services employ a mix of circa 100 multi-disciplined trades, semi-skilled, technical and administrative staff who are responsible for the planning, organising, service and repair of over 350 core buildings within the University of Edinburgh estate.

We now require a Deputy Maintenance Services Manager to manage the reactive operations within Maintenance Services. You will have direct line management responsibility for Area Team Leaders who are responsible for managing multi-disciplined trades teams across the Estate.

You will use performance management data to focus on the effective workload management of circa 50,000 reactive and planned work requests per annum. You will be responsible for delivering outstanding maintenance services standards and performance in line with current Service Level Agreements.

We are looking for an experienced individual with a Maintenance/FM background and who has managed multiple teams whilst encouraging staff development. You will be a strong team-player who is capable of working both in a team and on your own and preferably have financial/budget management experience.

Applicants should be competent using Microsoft Office, including Excel & Outlook and be able to interpret and present different types of data, demonstrating a high level of attention to detail and accuracy, whilst working efficiently to deadlines. Previous experience of using a CAFM system would also be beneficial.

Our ideal candidate will be reliable, articulate and a highly motivated individual with superb interpersonal skills with a willingness to embrace new challenges. You will be joining a dynamic and fast paced environment that provides exceptional customer service to an expanding world class estate.

Your Skills And Attributes For Success

  • Relevant maintenance or facilities management experience.
  • Relevant technical qualification with evidence of managerial experience.
  • Excellent communication, influencing, and leadership skills, with a commitment to delivering outstanding customer service.
  • Experience of managing operational performance, establishing/delivering relevant KPI’s and targets, producing related reports as required.
  • A comprehensive practical knowledge and understanding of relevant statutory regulations relating to Building Maintenance.
  • Sound practical knowledge of the Health and Safety at Work Act, the Construction Design and Management Regulations and other relevant statutory requirements, and the consequence on non-compliance.
  • Strong organisational and problem-solving skills with work planning and estimating experience.

Click here for a copy of the full job description.

How To Apply

Please apply online, including uploading a covering letter and your current CV.

As a valued member of our team you can expect:

  • A competitive salary of £40,497.00 - £52,566.00 per annum.
  • An exciting, positive, creative, challenging and rewarding place to work.
  • To be part of a diverse and vibrant international community.
  • Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page (opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab).

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 27 June 2025.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

About Us

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

About The Team

The University of Edinburgh was founded in 1583 and currently occupies more than 550 academic, administrative and residential buildings throughout the city of Edinburgh across 5 campuses; Central Area, Kings Buildings, Easter Bush, Bio- Quarter and the Western General Hospital. There are also sporting facilities at Peffermill.

The estate is an exciting mix of eras and architecture. Whilst many of the buildings enjoy listed status and are integral to the unique qualities and characteristics of the UNESCO World Heritage Site of Edinburgh, many more have been added over the years as the University has grown. The portfolio ranges from nationally important, iconic, historical buildings through to state of the art teaching, research and sporting facilities. The University of Edinburgh has a significant programme of estates investment underway, in both capital development and also in the infrastructure and resilience of the estate. This investment will help to ensure that the university remains at the forefront of world leading teaching, learning and research.

The Estates Department is part of the Corporate Services Group and provides a range of key activities that help the University to achieve its corporate objectives. It is an integrated centre of excellence responsible for implementing decisions related to the buildings, fabric and infrastructure of the University. It provides specialist advice to the University on strategic estates issues as well as its statutory obligations.

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