Deputy Hotel Services Manager

NHS; United Kingdom; Remote; GBP 31,000 - 38,000; Full time

Job summary

A local health service provider is seeking a Deputy Hotel Services Manager in Cornwall. The role involves managing waste and hotel services, ensuring compliance with legislation, and leading teams across various settings. Candidates should have relevant qualifications in service management and excellent communication skills. This full-time position offers flexible working options and a competitive salary.

Qualifications

• Educated to diploma or equivalent in suitable discipline.
• Experience of contract management across large sector.
• Practical experience in the production of procedures and policies.

Responsibilities

• Manage and develop cost effective waste and administrative services.
• Provide professional waste services and Hotel Services advice.
• Coordinate performance data relating to waste across sites.

Skills

Ability to lead a team

Excellent communication skills

IT literate and competency with MS Office

Education

Diploma or equivalent in suitable discipline

Level 3 Food Hygiene Qualification

IOSH Managing safely

Job description

Job summary

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

An opportunity has arisen for a Deputy Hotel Services Manager. We are looking for two experienced professionals to join our facilities team.

As a Deputy Hotel Services Manager you will provide support to the Hotel Services Specialist across the Trust in both Hospital and Community Settings providing expert knowledge and guidance for Waste, Cleaning, Catering, Linen and Portering Services.

You will need to be both adaptable and flexible with experience of leading teams in delivering efficient and effective Hotel Services and Waste Services. Ensuring compliance with legislation and ensuring services meet set quality standards which satisfy both internal and external assurance requirements.

The role is a permanent, full-time role. Flexible and agile working are offered but the successful candidate will need to attend sites as the role demands it. Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you\'re eligible before applying.

Main duties

• To manage and develop cost effective waste and administrative services across Cornwall Partnership Trust and provide value for money and excellence in service provision.
• To provide professional and proactive waste services and Hotel Services advice across the Cornwall Partnership Trust, encompassing compliance guidance both within a hospital environment and in a community setting.
• Manage staff and budgets across the waste services and Hotel services.
• To be involved and lead delivery of waste management and Hotel Services changes, ensuring compliance with legislation and national guidance, managing changes through training, setting standards, monitoring compliance and reporting on assurance across the Cornwall Partnership Trust.
• Coordinate performance data and information relating to types and volumes of waste produced across sites and organisations.

About us

We\'re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Details

Date posted: 03 September 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year Per Annum

Contract: Permanent

Working pattern: Full-time, Flexible working, Home or remote working

Reference number: 201-25-670

Job locations: Latham Park, Par, PL24 2HY

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications and Relevant Experience

• Educated to diploma or equivalent in suitable discipline (willingness to complete additional relevant training)
• Level 3 Food Hygiene Qualification (willingness to work towards advanced)
• IOSH Managing safely
• Experience of contract management across large sector
• Practical experience in the production of procedures and policies
• IT literate and competency with all MS Office applications

Desirable

• NHS waste Managers training
• Prince 2 Project Management - Practitioner Level
• Extensive knowledge of environmental standards including Waste Legislation and Food Standards
• Extensive knowledge and experience of NHS Cleaning Standards

Skills and Aptitude

• Ability to lead a team
• Excellent communication skills (Written, verbal and presentational across a variety of audience)
• Effective communication skills able to produce high quality reports, presentations and develop complex but logical procedural documentation from analysed and interpreted information

Knowledge and abilities

• Thorough knowledge of Statutory and Mandatory requirements and ability to interpret and apply them
• Experience in implementing or applying procurement processes, contract/contractor performance management and understanding the need for its governance controls and how to achieve value for money
• Ability to present and train others in general service duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.

Employer details

Employer name: Cornwall Partnership NHS Foundation Trust

Address: Latham Park, Par, PL24 2HY

Employer\'s website: Cornwall Partnership NHS Foundation Trust