Deputy Home Manager – Care Leader & Team Coach

Unidad Educativa Bilingüe Delfos; South Shields; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Free Online GP service

Competency frameworks & pay scales

Wagestream pay feature

Refer-a-Friend rewards

Sovereign Health Care Plan

Canada Life group cover

Blue Light Card

Blink app access

Pension scheme

Free DBS check

Job summary

Ashleigh House is seeking a Deputy Manager to support the Registered Manager in all aspects of daily operations. The role focuses on delivering high-quality, person-centred care, supervising staff, and ensuring compliance with regulatory standards.

You will mentor the team, develop staff, and work with external professionals to safeguard and empower residents. A relevant health and social care qualification is required, with flexibility and a commitment to best practice.

Qualifications

• NVQ/Diploma in Health and Social Care level 3/5.
• Experience with individuals who have communication difficulties.
• Knowledge of CQC regulations and Mental Capacity Act.
• Flexible and committed to achieving best outcomes.

Responsibilities

• Assist the Registered Manager in all day-to-day running of the home.
• Ensure the needs of service users are met and staff team is effectively managed.
• Monitor quality of care and compliance with external standards.
• Ensure policies, procedures and systems are implemented consistently.
• Lead by example and develop staff through supervision and training.
• Support service users to lead independent, fulfilling lives.
• Be open to new ideas and ways of working.
• Provide a warm, person-centred approach and compassionate care.
• Work closely with clinical professionals when required.
• Remain flexible and committed to delivering high-quality outcomes.

Skills

Written communication

Person-centred care

Compassionate

Leadership

Staff supervision

Education

NVQ/Diploma in Health and Social Care level 3/5

Job description

Ashleigh House is seeking a Deputy Manager to support the Registered Manager in all aspects of daily operations. The role focuses on delivering high-quality, person-centred care, supervising staff, and ensuring compliance with regulatory standards.

You will mentor the team, develop staff, and work with external professionals to safeguard and empower residents. A relevant health and social care qualification is required, with flexibility and a commitment to best practice.