Deputy Home Manager

HC-One Ltd.; Leicester; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Paid Enhanced DBS/PVG

Free uniform

Homemade meal whilst on shift

Company pension scheme

28 days annual leave inclusive of bank

Group life assurance cover

Wagestream - financial wellbeing and 1

Learning and development and support

Discounts and deals

Employee Assistance Programme

Kindness in Care recognition

Refer a Friend scheme

Job summary

HC-One Ltd. is seeking a Deputy Home Manager to uphold high standards of resident care in the Home Manager’s absence, guiding staff with empathy and excellence. The role focuses on person-led care planning, strong mentoring, and meticulous record keeping to support our dementia, residential and specialist care homes.

We value kindness, collaboration, and a proactive approach to leadership, with opportunities for development within HC-One's supportive environment.

Qualifications

• Knowledge of National Standards and person-led care planning within a care home.
• Ability to mentor colleagues and coach teams.
• Strong record-keeping and time-management skills.

Responsibilities

• Ensure care quality in the Home Manager's absence and supervise staff.
• Coach and support team to deliver empathetic, person-centred care.
• Maintain meaningful records and communicate kindly with residents and colleagues.

Skills

National Standards knowledge

Care planning

Mentoring

Time management

Record keeping

Empathy

Communication

Job description

About the role

As a Deputy Home Manager, you’ll ensure the level of care we offer goes beyond just professional standards and statutory, regulatory, and legal requirements. This means taking responsibility for resident care in the Home Manager’s absence and supervising/coaching colleagues to provide a service that’s unparalleled in its empathy for resident issues.

About You

HC-One is looking for a Deputy Home Manager with knowledge of National Standards and a background in person-led care planning within a care home. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. You’ll be a great mentor who can manage time effectively and keep meaningful records. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

You’ll value kindness above all. Because it drives every aspect of our Dementia, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you’ll have a wonderful opportunity to give something back to those people.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualitiesKindness the HC-One Way:We arecuriousand ask questions, look for clues and seek to understand. We arecompassionateand try to walk in the shoes of others. We'recreativeyet practical, using our imagination to make things happen. We arecourageousin how we support residents to live the life they want, and we can always becounted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.

Rewards and benefits

Complimenting your salary, we offer access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Deputy Home Manager HC-One will invest in you and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Free uniform
• Homemade meal whilst on shift
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• Refer a Friend scheme

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Pay rate is subject to experience and qualifications. *