Deputy Head of Elective Care

jobs24.co.uk; Coventry; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Lead Manager for Elective RTT Pathways. In this pivotal role, you will oversee the development, implementation, and management of processes that ensure patient access to services is efficient and compliant with national standards. Your expertise will guide the Patient Access team, fostering their growth while ensuring the integrity of data and performance metrics. This opportunity not only allows you to make a significant impact on patient care but also to work within a supportive environment that values professional development and teamwork. If you are passionate about healthcare and driving improvements in patient services, this role is perfect for you.

Qualifications

• Experience in managing patient access policies and pathways.
• Strong analytical skills for data quality and performance management.

Responsibilities

• Lead the development and management of elective RTT pathways.
• Ensure compliance with national standards and performance reporting.
• Manage and develop the Patient Access team for optimal performance.

Skills

Leadership

Project Management

Data Analysis

Training Development

Governance

Education

Degree in Healthcare Management or related field

Tools

IT applications for pathway management

Job description

This is a lead management role within Performance & Informatics responsible for elective RTT pathway development, implementation and management of processes and systems to provide assurance that the Trust is managing access to patient services appropriately. The post has key functions as a Trust expert on Patient Access policies and is responsible for leading on the development and maintenance of operational procedures in accordance with national guidelines. The post holder will work with Clinical Groups to provide governance and challenge against national standards and key performance indicators taking necessary action to ensure that they are delivered.

Key Responsibilities:

1. Assist Head of Elective Care in planning, development and redesign of services and processes to lead improvements of RTT developments.
2. Responsible for the development, delivery and sustainability of training packages around elective RTT. Ensuring all staff are competent on the delivery of national rules and pathway management.
3. Line manage teams directly responsible for the delivery of elective RTT pathways: Patient Access Team.
4. Provide key support and resource to Clinical Groups in the operational management and delivery of performance against elective RTT pathway targets.
5. Provide assurance to the Trust on compliance of policy and performance reporting for elective RTT pathways.
6. Deputise accordingly for the Head of Elective Care for internal and external commitments as required.
7. Maintain a skilled Patient Access team who are able to provide specialist skills and knowledge to support the Trust in performance management.
8. Achieve improvement in the completeness and accuracy of data recording and ensure RTT data quality processes are in place.
9. Produce and facilitate a robust audit programme to ensure local and Trustwide accurate data capture and adherence to local and national rules and standards.
10. Regularly monitor access targets for the Trust and provide papers/reports to senior managers and Trust Board on RTT aspects.
11. Work with Informatics and IT application management teams in ensuring systems fully support accurate pathway management for internal and external reporting.
12. Attend and chair necessary meetings working with the Director of Performance & Informatics to provide governance and assurance on elective care RTT pathways.
13. Provide leadership and motivation to the Patient Access team, supporting their personal and professional development.
14. Formulate and be responsible for the implementation and review of the Trust Patient Access Policies.
15. Analyse complex problems with regards to pathway management and work with clinical services to devise practical and workable solutions.
16. Responsibility for the budget within your team regularly reviewing establishments and skill mix to ensure they are effectively managed.
17. Undertake project work as and when required to support the delivery of local and national performance targets.

For further details of the role please see the attached job description.

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are proud to be recognised as a Pathway to Excellence designated organisation.