Deputy Head Housekeeper

De Vere Tortworth Court; Wotton-under-Edge; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free meals on duty

Leisure Club access

Birthday day off

Annual 2-night stay with dinner

50% discount on Food & Beverages

31 days holiday

Apprenticeship programmes & study

Employee Assistance Programme

Staff recognition programme

Job summary

De Vere Tortworth Court in Wotton-under-Edge is seeking a Deputy Head Housekeeper to support the Head Housekeeper in the day‑to‑day running of the housekeeping team, ensuring bedrooms and public areas are presented to the highest standards.

This full‑time role covers 5 days per week, with shifts 7am–10am and weekends on a rota. The package includes a salary of £29,870 per year plus a share of the hotel service charge, 31 days holiday (rising to 33), free meals, and extensive staff benefits.

Qualifications

• Previous experience as Housekeeping Supervisor, Deputy Head Housekeeper or similar in a hotel.
• Great eye for detail to maintain high cleanliness standards.
• Confident, supportive team leader with good communication.
• Well organised with good time management and ability to prioritise tasks.

Responsibilities

• Support day-to-day running of Housekeeping, ensure bedrooms and public areas meet high standards.
• Lead by example, organise rotas, stock and linen.
• Take responsibility in Head Housekeeper's absence to maintain standards.
• Build relationships to create a warm environment for colleagues.

Skills

Team leadership

Attention to detail

Time management

Rotas

Stock management

Administration

Communication

Hotel housekeeping

Job description

Wotton-under-Edge, Glouchestershire , GL12

Country:

United Kingdom

Job Type:

29870 per year

Job Description

Are you an experienced Housekeeping Supervisor looking for your next opportunity? Do you have a great eye for detail and enjoy supporting and developing a team?

We’re looking for a Deputy Head Housekeeper to join the team at De Vere Tortwrorth Court, a 201 bedroom hotel located in Wotton Under Edge.This a full time position working 5 days per week starting between 7am - 10am to include weekends on a rota basis.

As our Deputy Head Housekeeper you’ll work closely with the Head Housekeeper to support the day-to-day running of the Housekeeping department, helping to ensure our bedrooms and public areas are beautifully presented and consistently meet our high standards.

You’ll lead by example, supporting and guiding the team while helping to organise daily allocations, rotas, stock and linen. By building genuine relationships with your colleagues, you’ll help create a warm environment where everyone feels appreciated and takes pride in their work.

In the absence of the Head Housekeeper, you’ll take responsibility for the department, ensuring the team is supported and our housekeeping and guest service standards are maintained.

• You’ll have previous experience in a Housekeeping Supervisor, Deputy Head Housekeeper or similar role within a hotel environment.
• You’ll have a great eye for detail, helping to ensure high standards of cleanliness and presentation are maintained throughout the hotel.
• You’ll be a confident and supportive team leader, with strong communication skills and the ability to bring out the best in your colleagues.
• You’ll be well organised, with good time management skills and the ability to prioritise tasks around the changing needs of the hotel.
• You’ll be comfortable supporting with rotas, stock management and day-to-day administration, and confident taking responsibility for the department when the Head Housekeeper is away.

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Deputy Head Housekeeper.

• £29870 per year plus a share of the Hotel Service Charge to help boost your earnings and reward you for the service you deliver
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 31 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Stream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Atrium, 2 Restaurants and bars and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and 20 mins from Bristol Parkway station, and commutable by car from Bristol, Cheltenham, Cirencester, Stroud and the southern Cotswolds.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

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