Deputy General Manager - The Bunk Inn

Upham Inns; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading hospitality group in the UK is seeking a passionate Deputy Manager to oversee operations, lead the team, and ensure guest satisfaction. Ideal candidates have strong leadership, financial management, and problem-solving skills. This role offers a competitive salary, flexible shifts, and room for career growth within an expanding company.

Benefits

Competitive salary and Tronc

Flexible shift patterns

Up to 33% off meals

Development programs

Lifestyle card with discounts

Qualifications

• Solid experience in a similar role.
• Experience in Restaurant/Hospitality.
• Proven track record of leading teams.

Responsibilities

• Lead and motivate the FOH team.
• Oversee all aspects of operation including people and guest satisfaction.
• Support the General Manager in excellence delivery.

Skills

Leadership skills

Financial Management

Communication skills

Problem-solving skills

Commercial acumen

Job description

What’s in it for you?

• A competitive salary to be discussed (based on experience) plus a share of Tronc (up to £5000 per year)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – providing over 5,000 discounts across various lifestyle aspects. This free benefit offers savings at local independents, national, and online businesses.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000

Deputy Manager Requirements:

• Solid experience in a similar role, with proven leadership and delivery skills
• Experience in Restaurant/Hospitality
• Proven track record of leading teams to success
• Strong financial skills for managing audits and due diligence
• Ability to manage budgets, labor controls, and forecasting
• Strong commercial acumen to drive sales and business results
• Excellent problem-solving skills and quick thinking
• Great communication skills to lead, inspire, and delight guests
• The Right to Work in the UK

Deputy Manager Responsibilities:

• Lead and motivate the FOH team
• Oversee all aspects of operation including People, Guest, Sales, Profit, Health & Safety, and Property
• Maintain Upham Inn standards and meet performance targets through a People-first, Guest-obsessed, operational excellence approach
• Support the General Manager in delivering excellence across the premises
• Lead training and development within the team

What do we do?

We own 28 unique premium pubs across Southern England, located in scenic country villages and towns. We pride ourselves on being the local quality pub, serving high-quality, fresh food in a cozy atmosphere. Many of our pubs feature charming bedrooms. Recently, we launched Harper’s Steakhouse, our new premium American Steakhouse brand.

It’s an exciting time to join us!

Upham Inns is expanding, and we want you to grow with us. We have invested in our business and achieved great results. We aim to grow our pub family further and are eager to recruit passionate individuals to join our team.

We are looking for great people to join us

Our company is supportive yet personal, with a friendly, hands-on team passionate about running excellent pubs. We seek like-minded individuals eager to work and grow with us.