deputy general manager. Job in United Kingdom Education & Training Jobs

Five Guys; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading burger chain is seeking a Deputy General Manager for their new Drive Thru at Coventry Arena. The role includes managing daily operations, developing a high-performing team in a fast-paced environment, and ensuring customer satisfaction. Ideal candidates have experience in QSR and the ability to drive results. The position offers career growth opportunities and an attractive bonus scheme.

Benefits

Achievable bonus scheme up to 20%

33 days paid holiday

Free burgers, fries, and shakes during shifts

Team competitions and social events

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Experience working in a Drive Thru environment.
• Used to high-volume sales in a fast-paced QSR.
• Ability to deliver results and develop a team.

Responsibilities

• Manage day-to-day operations and results of the store.
• Develop and manage the store team to optimize sales.
• Ensure excellent customer service and uphold brand values.

Skills

Hands-on leadership skills

Customer service

Adaptability

Ability to drive sales

Job description

We're opening a brand new Drive Thru at the Coventry Arena, which means we are growing our family.

The ideal Deputy General Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results.

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In some of our stores, there is a talented Five Guys Deputy General Manager who is a General Manager in waiting. A Deputy General Manager manages, controls and is accountable for the store's day-to-day operations and results, ensuring the team is delivering profitability and optimizing sales.

Our Deputy General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching, and direction. They bring our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 20% of annual salary
• An additional Secret Shopper bonus worth up to 2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A DEPUTY GENERAL MANAGER YOU'LL BE

• Accountable and responsible for your entire store and the people within, regardless of if the General Manager is in store or not
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• You will be expected to lead from the front, working hands-on at times, which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
• Having full ownership of your P&L, driving sales while controlling costs
• Ensuring the store runs smoothly on a day-to-day basis and engaging in long-term planning
• Spotting potential and developing your team to ensure a strong talent pipeline
• Driving the Five Guys culture by role modeling our values
• Creating an enjoyable working environment where people are happy to come to work and have fun

AS A DEPUTY GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - Experienced hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
• Your next step could be a General Manager, leading to future roles such as Area Trainer, District Manager, or a position in the Support Office.
• Five Guys isn't just a job - it can be a career!