Deputy General Manager, Hotel Du Vin

Malmaison; Lewes; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading hotel brand in Lewes is seeking a future leader to manage operations and drive brand strategy. The successful candidate will lead their team, maximize revenue, and ensure exceptional service standards. Experience in food and drink operations is valued, with a strong emphasis on team motivation and development. The role offers various perks and benefits that enhance employee wellbeing and career progression.

Benefits

Discounted staff room rates

50% off dining

Fully funded apprenticeship programs

High street discounts

Healthcare cash plans

Referral incentives

Complimentary stay anniversaries

Private medical healthcare

Qualifications

• Experience leading large teams is preferred.
• Solid understanding of food and drink operations.
• Organized and motivated leader capable of managing both details and big picture.

Responsibilities

• Drive brand strategy across all business elements.
• Oversee department managers to maximize revenue.
• Ensure high standards in service and operations.

Skills

Leadership

Team development

Market knowledge

Food and drink operations understanding

Job description

Hotel Du Vin is seeking a future leader who understands that running a successful business involves more than just exceeding brand standards or maintaining a strong P&L. We value individuals who prioritize team development and delivering celebrity service.

You will be within 12 months (or less) of managing your own hotel and eager to join a brand that offers you the opportunity to showcase your talents.

In this role, you are an organized leader who enjoys motivating your team. You will drive the brand strategy across all business elements and distinguish HDV as a preferred employer and destination for dining and accommodation.

You possess market knowledge and know how to maximize revenue by overseeing your department managers and teams, leading by example and managing both the big picture and details seamlessly.

Previous experience managing large teams and a solid understanding of food and drink operations in a similar-sized property are preferred, but not essential.

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In addition to competitive pay, we offer:

• Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for Friends and Family Room Rates.
• 35% off dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for successful hires.
• A professional uniform that looks modern and appropriate.
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, and Mental Health Awareness Week.
• Partnership with Wagestream for instant access to earned wages and financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme offering free, confidential advice 24/7 for you and your family.

Post-probation benefits include:

• Private Medical Healthcare
• Bonus Plan based on KPIs
• Critical Illness Cover
• Life Assurance

Our Sustainability Goals include:

• 100% renewable electricity, mainly from UK wind farms
• Recycling at least 70% of hotel waste, driven by staff initiatives and our Sustainability Council
• Transition to chemical-free cleaning systems and eco-friendly kitchen products
• Volunteering for sustainable charities for 2 days per year, paid in full