Deputy General Manager - FB Newcastle

The Big Table Group Limited; Newcastle upon Tyne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Awesome Discounts

Wellbeing Support

Financial Benefits

Team Competitions

Job summary

Frankie & Benny's in Newcastle upon Tyne is seeking a Deputy Manager to lead shifts, deliver great guest experiences, and drive profitability.

You will take ownership in the absence of the General Manager, motivate the team, ensure safety and standards, and develop a positive, high-energy work environment. If you love hospitality and thrive in a busy, guest-first setting, this is the perfect role with Frankie & Benny's and The Big Table Group.

Responsibilities

• Deliver amazing guest experiences - Make every visit to Frankie & Benny's memorable.
• Take ownership & accountability - Lead shifts and make key decisions in the absence of the General Manager.
• Lead & motivate the team - Build a positive, high-energy work environment and support team development.
• Ensure restaurant safety & standards - Keep operations safe, legal, and efficient.
• Be commercially aware - Understand how decisions impact the business and help drive performance and profitability.

Job description

• Awesome Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing Support - Our Employee Assistance includes a 24/7 virtual GP, mental health support, counselling, and fitness & diet plans.
• Financial Benefits - Access to wages before payday, salary finance support, discounted gym memberships, and exclusive savings on major retailers.
• Team Competitions & Events - Win trips, join team parties, and earn e-points to spend on your favourite retailers.

As a Deputy Manager, You Will:

• Deliver amazing guest experiences - Make every visit to Frankie & Benny's memorable.
• Take ownership & accountability - Lead shifts and make key decisions in the absence of the General Manager.
• Lead & motivate the team - Build a positive, high-energy work environment and support team development.
• Ensure restaurant safety & standards - Keep operations safe, legal, and efficient.
• Be commercially aware - Understand how decisions impact the business and help drive performance and profitability.

If you've got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast-paced, guest-first environment, you might just be the perfect fit for us.

At Frankie & Benny's, we believe life's best moments are shared over great food, laughter, and unforgettable memories. If you love hospitality and thrive in a fast-paced, people-focused environment, this is the perfect role for you!

Why Join Frankie & Benny's?

We believe that a happy and motivated team delivers the best guest experiences, so we offer:

• A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there's a place for you in our team!
• Competitive Pay & Benefits - 45-hour contract, quarterly bonus and opportunity to earn Tronc., At Frankie & Benny's, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know - we've got you.