Deputy General Manager - Coventry,

Five Guys; West Midlands Combined Authority; On-site; GBP 30,000 - 45,000; Full time

Job summary

Five Guys is seeking a Deputy General Manager in Coventry who will oversee daily store operations, enhance team performance, and ensure customer satisfaction. This role offers growth opportunities within the company, including potential advancement to General Manager and beyond, while embodying the Five Guys values.

Benefits

Achievable bonus scheme

Secret Shopper bonus

33 days paid holiday

Free burgers, fries, and shakes on shift

Life assurance

Employee discount program

Development opportunities

Pension scheme

Enhanced Maternity & Paternity Leave

Qualifications

• Experience in hands-on leadership roles.
• Ability to develop and manage a store team.
• Ambitious and eager to grow within the company.

Responsibilities

• Accountable for the entire store and team.
• Drive sales while controlling costs.
• Ensure smooth daily operations and contribute to long-term planning.

Skills

Leadership

Customer Service Excellence

Team Development

Job description

Deputy General Manager - Coventry

Burgers & Fries and Incredible Careers!

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we’ve maintained our ‘perfect and serve’ philosophy.

In some of our stores, a talented Deputy General Manager acts as a General Manager in waiting. A Deputy General Manager manages, controls, and is accountable for the store's daily operations and results, ensuring the team delivers profitability and optimizes sales.

Our Deputy General Managers are brand ambassadors, delivering excellent customer service while demonstrating leadership, coaching, and direction. They embody our values for their team and customers.

REWARDS

• An achievable bonus scheme worth up to 20% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers – £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Days out and social events
• Invitation to the annual Manager conference
• Team competitions – “Fry Cup” and “Olympics”
• Employee discount program through Five Guys Perks
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A DEPUTY GENERAL MANAGER, YOU’LL BE

• Accountable for your entire store and team, whether or not the General Manager is present
• Developing and managing the store team and supporting the delivery of perfect burgers and fries
• Leading from the front, working hands-on on the line with crew and managers
• Owning your P&L, driving sales while controlling costs
• Ensuring smooth daily operations and contributing to long-term planning
• Spotting potential and developing your team to ensure a strong talent pipeline
• Driving the Five Guys culture by role modeling our values
• Creating an enjoyable working environment where staff are motivated and have fun

AS A DEPUTY GENERAL MANAGER, YOU’LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People – experienced, hands-on leadership skills
• Customer service excellence

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and eager to grow, we offer support and tools to build your career with us.
• Your next step could be a General Manager, leading to roles such as Area Trainer, District Manager, or positions in the Support Office.
• Five Guys isn’t just a job – it’s a career!