Deputy General Manager

JR United Kingdom; Plymouth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Innis & Gunn is seeking a Deputy General Manager for its Glasgow City Centre venue. This role involves leading a dynamic team to deliver excellent customer service and operational efficiency in a fast-paced environment, supporting the General Manager with all aspects of venue management.

Qualifications

• Proven experience in running a fast-paced bar or restaurant.
• Strong people skills with the ability to manage a team effectively.
• Experienced in stock management and financial oversight.

Responsibilities

• Lead shifts and ensure high levels of service.
• Manage team performance and training.
• Oversee stock management and financial targets.

Skills

Leadership

Problem Solving

Customer Service

Organizational Skills

Team Management

Job description

Deputy General Manager (DGM)- Innis & Gunn Glasgow City Centre

Join the team that pours the best pints in Scotland.

We’re Innis & Gunn Hospitality Group—the home of Scottish hospitality at its finest. Across our bars and buzzing events business, we serve up award-winning beer, amazing local food, and genuine good times. Whether it’s a quiet pint on a Tuesday, a birthday bash, or a gig in a castle, we make it memorable—freshly poured pints, a warm welcome, and a good bit of Scottish banter.

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Now, we’re looking for aDeputy General Managerto be the GM’s right-hand person and help lead our largest venue in Glasgow City Centre. Think of it as being the ultimate wingman: keeping things smooth, the team energised, and the guests coming back for more.

What you’ll be doing:

• Leading from the front—running shifts with the team, not just overseeing them.
• Creating an environment where the team feels supported, trained, and motivated to deliver brilliant service.
• Working closely with your GM to keep everything ticking along behind the scenes—managing stock, keeping an eye on the numbers, and making sure we hit (and beat) our targets.
• Rolling up your sleeves and doing what it takes to keep the venue running smoothly and guests feeling well looked after.

What we’re looking for:

• You’ve got solid experience running a fast-paced pub, bar or restaurant—and you’re great with people.
• You know how to manage a team, solve problems on the fly, and make a busy Saturday night look easy.
• You care about the guest experience just as much as the bottom line—and you’ve got the leadership skills to make both thrive.
• You’re organised, numbers-savvy, and not afraid to get into the detail on stock, training, or rotas.
• You get that weekends, evenings, and holidays are when the magic happens—and you're happy to be part of it.

At Innis & Gunn, we take huge pride in what we serve—and even more in how we serve it. We're on a mission to grow, and we're building a team of people who want to grow with us. If you’re passionate about hospitality, love working with great people, and want to be part of something exciting, we’d love to hear from you.

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Created on 06/06/2025 by JR United Kingdom