Deputy General Manager

Hickory's Smokehouse; Letchworth; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading hospitality group in Letchworth is searching for a Deputy General Manager to lead a large team and deliver exceptional guest experiences. This role, offering a salary up to £43,000 per year, involves motivating the team and maintaining high standards in a busy restaurant environment. Opportunities for training and career progression are provided, alongside a strong focus on work-life balance and employee welfare.

Benefits

Up to £43,000 salary including Tip Jar

Excellent training and progression opportunities

Birthday reward meal

Free BBQ meals on shift

Christmas Day off

Paid occasions days off

Team Player card with discounts

Wellbeing support program

Engagement calendar and annual team party

Refer a friend scheme with rewards

Qualifications

• Experience in training staff and managing a large restaurant team.
• Passion for the hospitality industry and guest satisfaction.
• Ability to uphold company culture and standards.

Responsibilities

• Inspire and motivate a team of over 100 staff.
• Support the General Manager in daily operations.
• Lead delivery of fresh-food BBQ menu.

Skills

Leadership

Team motivation

Guest service

Training experience

Job description

Deputy General Manager

Letchworth

Hickory's Smokehouse is coming to Letchworth in 2026!

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

Join us as a Deputy General Manager and we can offer you a generous package of up to £43,000 per year including Tip Jar!

We’re looking for a Deputy General Manager who can inspire & motivate a team, who is guest led. Working with the General Manager you will be responsible for upholding our culture & values, a champion of standards, and leading the team of +100 to deliver an authentic fresh-food based BBQ menu in one of the busiest restaurants in town!

If you are a passionate Manager, with experience in training & running flagship restaurants and are looking for your next big step on the hospitality ladder, then we want to hear from you.

As the fastest growing, Southern style Smokehouse group in the UK with an award-winning Hickory’s Training Academy, we can offer you amazing opportunities as we expand. And, we have a company culture that really cares & embraces work-life-balance. So, apply now & we can tell you all about it.

Thank Yous & Benefits :

• A generous Deputy General Manager package of up to £43,000 per year including Tip Jar!
• Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
• Qualification opportunities as you working (up to A-Level & Degree level equivalent).
• Birthday reward meal on us for you & your friends - every year.
• Free smokin’ BBQ on shift – team food & drinks menu.
• Christmas Day off work - every year.
• Moments that matter -Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
• Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities .
• Wellbeing support & 24-hour access to our wellness programme.
• Our pledge to a work-life balance – monitoring & managing through our Red Zone.
• A packed team social & engagement calendar & annual team party.
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £500 for you – through the refer a friend scheme

If that sounds good or you want to find out more? Click ‘ apply ’ now and you could be our next Deputy General Manager!