Deputy General Manager

Bel & The Dragon; Hart; On-site; GBP 25,000 - 35,000; Full time

Job summary

A historic hospitality business in Odiham is seeking an experienced Assistant Manager. This role involves supporting a team in creating a welcoming atmosphere, making effective decisions, and enhancing customer service. Ideal candidates will have experience in hospitality management and a passion for food. The position offers various perks including discounts and growth opportunities.

Benefits

25% discount on food and drink

Health Cash Plan

Discounted hotel stays

Continuous growth programs

Fair share of tips

Access to employee benefits platform

Qualifications

• Experience in a managerial role in hospitality.
• Ability to motivate and support a team.
• Interest in customer service and food quality.

Responsibilities

• Support the team and create a welcoming atmosphere for customers.
• Take responsibility for running the business.
• Make decisions effectively to enhance operations.

Skills

Leadership

Team motivation

Decision-making

Passion for food and service

Job description

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Bel & The Dragon Odiham has just undergone a significant 1.5M refurbishment and the business is thriving. We are set to complete our record ever summer period and hope that this winter will beat last years record Christmas period, with planning already in place.

Because of the success of the business, we are seeking an experienced Assistant Manager or Deputy Manager looking for the next step in their career, with the aim of progressing to General Management. This would suit a pub/restaurant manager who is looking to add premium experience to their CV as well as bedrooms experience.

We are a complete team of around 50 individuals, we boast 16 boutique hotel bedrooms, with a large garden terrace of around 110 covers, an 80 seater restaurant, 12 cover Private Dining room & bar areas.

At Bel & The Dragon, we don’t just offer jobs – we are offering a chance to be part of something special. Our hotels are full of history and charm, with a real passion for great food and drink at the heart of it all. Every location has its own character, and so do the people who work here. Whether it’s a quiet corner by the fire or a lively evening at the bar, we create moments that feel personal and real.

As part of the Fuller’s family, our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – are at the heart of everything we do. If you’re someone who cares about quality, enjoys making people feel at home, and wants to be part of a team that’s proud of what it does, we would love to meet you.

Bel & The Dragon Odiham, a Grade II-listed former inn with features dating as far back as 1540, sits in the historic village of Odiham near Hook in Hampshire. Bel & The Dragon Odiham offers fifteen beautifully appointed bedrooms.

What we
can offer you:

• An exciting variety of career paths: Explore a wide
  range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive
  for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development
  programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs
  and hotels for you and your friends and family. Increasing to 30% after one
  year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly
  pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s
  Family
• Access to ‘My Fuller’s’ – our online benefits
  platform where you can make savings at 100s of retailers and access discounted
  gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you
  will have access to a 24-hour GP service and the ability to claim your money
  back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as
  you earn them with Wagestream. This means you won’t always need to wait until
  payday.

What we
look for in a Deputy Manager:

• Someone
  who can motivate and support the team as well as create a special atmosphere
  for customers.
• A
  capable leaderwho will relish the responsibility of running the business.
• A
  confident manager with great decision-making skills.
• Interest
  in learning new skills to enhance your career with our industry leading
  training and development.
• Ability
  to take ownership of problems.
• Passion
  for fresh food, great wines, and engaging service.