Deputy General Manager

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT); Cambridge; On-site; GBP 55,000 - 65,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust in Cambridge is seeking a Deputy General Manager (Band 8b) to lead the Children, Young People and Families Directorate and oversee community mental health services for children, young people and their families.

You will work with the General Manager and clinical leaders to drive performance, transformation and quality improvement, ensuring safe, effective and patient-centred care and strong partnership working across Cambridgeshire and

Qualifications

• Registered Nurse or equivalent professional registration.
• Significant experience in an operational management role.
• Evidence of continuous professional development.
• Specific management and/or leadership training.
• Project Management.

Responsibilities

• Provide day-to-day operational management of children’s health services with safe, patient-centred delivery.
• Lead performance, transformation and quality improvement across community child mental health services.
• Support the General Manager and clinical leads to deliver services within the directorate and meet national standards.

Skills

Leadership

Operational management

Project management

Stakeholder engagement

Education

Registered Nurse

Leadership training

Project Management

CPD

Job description

Join Cambridgeshire and Peterborough NHS Foundation Trust as aDeputy General Manager (Band 8b) within the Children, Young People and Families Directorate, where you will play a key leadership role in shaping high-quality services for children, young people and families across Cambridgeshire and Peterborough.

This is an exciting opportunity for an experienced operational leader to drive service performance, transformation, quality improvement and partnership working across a diverse portfolio of community mental health services.

Working closely with the General Manager, clinical leaders and system partners, you will lead operational delivery, workforce development, financial management and service improvement initiatives, ensuring safe, effective and patient-centred care. The role offers the opportunity to influence strategic change, support innovative models of care and make a lasting difference to the outcomes and experiences of children, young people and their families.

Main duties of the job

• Provide day to day operational management and development of children's health services, ensuring the delivery of efficient, effective and safe patient centred services within the Children’s, Young People and Families Directorate.
• As a member of the Senior Directorate Management Team ensure, encourage and enable the performance and development of the community mental health services and associated standards.
• The post holder will be expected to provide direct line management support and guidance, and to represent the broad views of local clinical and operational teams within the directorate and will need to achieve a level of visibility that enables these expectations to be met.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children’s, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities’ employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments for new employees to CPFT are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk

Detailed job description and main responsibilities

Please note for this role you will be required to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet Strict deadlines.

Please refer to the attached job description and person specification for full details of responsibilities

• The post holder will be expected to interpret national guidance in relation to the delivery of services, as well as implementation of transformation/improvement tools and practices.
• The post holder will be expected to support the service and team managers with the delivery of services aligned with the Long-Term Plan, STP and commissioning expectations, operating as one system across Cambridgeshire & Peterborough.
• Support the General Manager to ensure services are delivered and reported in line with national rules and guidance.
• Support the General Manager in ensuring that project and operational plans are delivered and meet mandatory standards.
• Ensure clinical supervision is well established, effective and recorded.
• Participate in the on-call rota for CPFT
• The post holder will be expected to support the senior directorate team in identifying key priorities for service and operational improvement. In particular to support the Service Director in ensuring, where indicated by the directorate dashboard, actions to improve operational performance are developed and implemented.
• The post holder will develop strategies and actions to support service managers and professional leads to improve performance.
• The post holder will support the Directorate Head of Nursing & Quality to identify the relevant regulatory standards that the directorate is required to adhere to (in particular CQC) and support operational managers in developing actions to ensure compliance.
• The post holder at times may be expected to take on operational responsibilities as determined by the General Manager, including, but not exclusively:
  • Transformation projects, particularly planned and unplanned care;
  • Organisational change projects;
  • Developing new business and service models
• The post holder will agree with the General Manager the representation needed in directorate and operational meetings.
• The post holder will be expected to develop and sustain positive relationships and engagement with key staff within the directorate and across the Trust.

Person specification

Education / Qualifications

• Registered Nurse or hold other professional registration or equivalent experience.
• Significant experience in an operational management role
• Evidence of continuous professional development
• Specific management and/or leadership training
• Project Management

Experience

• Substantial experience of managing people
• Experience of managing resources including financial resources
• Experience of developing policies and procedures
• Experience of investigating Serious Incidents and complaints
• Experience of partnership working across organisation boundaries
• Experience of service development and transformation and evidence of achievement in implanting change
• Experience of working with commissioners.
• Knowledge of NHS change model
• Knowledge of using QI methodology
• Substantial senior experience of working within children’s mental health including in patient settings and waiting time management.

Knowledge & Skills

• Excellent organisational and leadership skills
• Understanding of the NHS Long Term Plan
• Proven track record of performance and waiting list management
• Communication skills with very complex and challenging issues e.g. risk management, safeguarding, performance management, complaints

Other

• Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadline

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children’s community services in Peterborough;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity .

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.