Deputy General Manager

Five Guys; Atherstone; On-site; GBP 27,000 - 35,000; Full time

Job summary

Five Guys is seeking a Deputy General Manager to oversee store operations and lead a dedicated team in delivering excellent customer service and top-quality burgers and fries. This role offers significant career growth potential, starting as a General Manager and leading to other managerial positions within the organization.

Benefits

Achievable bonus scheme worth up to 20% of annual salary

Secret Shopper bonus worth up to 2,000

Paid breaks

33 Days paid holiday

Free burgers, fries and shakes while on shift

Enhanced Maternity & Paternity Leave

Pension scheme

Access to wellbeing support and employee assistance programme

Team competitions and social events

Five Guys Perks - employee discount program

Qualifications

• Hands-on leadership skills required.
• Experience in managing a team in a fast-paced environment.
• Strong focus on customer service and team development.

Responsibilities

• Manage day-to-day operations and ensure profitability.
• Develop and support the store team.
• Maintain high levels of customer service and team morale.

Skills

Leadership

Customer Service

Team Management

Job description

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In some of our stores, there is a talented Five Guys Deputy General Manager who is a General Manager in waiting. A Deputy General Manager manages, controls and is accountable for the stores day to day operations and results ensuring the team is delivering profitability and optimising sales.

Our Deputy General Manager are our brand ambassadors, they ensure we deliver excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

REWARDS

• An achievable bonus scheme worth up to 20% of annual salary
• An additional Secret Shopper bonus worth up to 2,000
• High Performer Awards and Bonus's
• Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• An additional Secret Shopper bonus worth up to 2,000
• All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS A DEPUTY GENERAL MANAGER YOU'LL BE

• Accountable and responsible for your entire store and the people within, regardless of if the General Manager is in store or not
• Developing and managing the store team, while supporting the delivery of perfect burgers and fries
• You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
• Your store will need to run smoothly on the day-to-day operations and think about long term planning. You will play a part in all aspects of running a Five Guys Restaurant
• Spotting potential and developing your team to ensure there is a strong talent pipeline
• Drive the Five Guys culture by always role modelling our values
• Creating an awesome working environment where people are happy to come to work and have fun

AS A DEPUTY GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People - Experienced hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
• Five Guys isn't just a job - it can be a career!