Deputy General Manager

BaxterStorey; Aberdeen City; On-site; GBP 35,000; Full time

Job summary

A leading company in hospitality is seeking a Deputy General Manager at Pittodrie Stadium. The role involves overseeing operations that emphasize events, hospitality, and retail services while fostering a culture of team excellence and customer satisfaction.

Benefits

Your birthday off

3 volunteering days

Enhanced maternity leave

Free meals on shift

Pension and life insurance

Cycle to work scheme

Qualifications

• Previous experience in events, hospitality or high-end dining.
• Financially astute with budget management skills.
• Ability to adapt to challenges and opportunities.

Responsibilities

• Oversee operations at Pittodrie Stadium focusing on hospitality and events.
• Build relationships with clients and key stakeholders.
• Develop team talent through mentoring and recognition.

Skills

Passion for food

Customer service

Analytical skills

Delegation skills

Organizational skills

Communication skills

Strategic thinking

Job description

Company Description

Title: Deputy General Manager

Location: Pittodrie Stadium

Salary: £35,000

Benefits

• Your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme
• Togetherness - “Be a tractor not a trailer.”
• Nurture - “You grow, I grow, we grow.”
• Pride - “We can and we will”
• Planet - “We’re part of a bigger picture”
  
  

Job Description

We are currently seeking a Deputy General Manager for Aberdeen Football Club, located at Pittodrie Stadium. This position entails overseeing a busy operation that emphasises hospitality, events, and retail services. The successful candidate will collaborate with a dedicated team within a prestigious venue that boasts an exceptional catering operation.

Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards

Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business

Continually look to develop your team through mentoring, training, recognition, and empowerment

Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation

Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications

Previous experience in events, hospitality or high-end dining.

Have a contagious passion for food and customer service

You draw satisfaction from managing, training, and supporting a team

Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance

Excellent delegation and influencing skills

Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure

Meticulous organisational abilities; high attention to detail

Concise and effective verbal and written communication

Ability to adapt to challenges and opportunities with a solution-oriented perspective

Excellent strategic thinking and critical reasoning skills

Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.