Deputy Garden Centre Manager

British Garden Centres; Burford, Tenbury Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading garden centre is seeking a Deputy Garden Centre Manager to join their team. The role requires strong leadership and customer service skills in a fast-paced environment. The ideal candidate will manage staff, ensure high standards of service, and handle operational duties. Benefits include onsite parking and staff discounts. Join a family-run business and contribute to its growth.

Benefits

Onsite Car Parking

Staff Discount

Qualifications

• Proven managerial experience required.
• Strong interpersonal and organisational skills.
• Knowledge of Health & Safety standards.

Responsibilities

• Managing Garden Centre people resources.
• Daily resource management for customer service.
• Managing cash/till operations.

Skills

Customer Service

Problem Solving

Communication

Leadership

Tools

Microsoft Word

Microsoft Excel

Job description

Full Time 40 Hours Per Week – Fully flexible including Weekends

We are looking for a Deputy Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.

The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required.

A knowledge of plants would be a “nice to have” but is not essential to the role, however, excellent customer service and a high standard of visual merchandising is required as is previous retail management experience.

What we offer:

Benefits include onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

Requirements of the Role:

An inspirational leader for Centre staff ensuring that they receive clear direction and performance management within a culture of coaching and mentoring.

Highly commercial and results driven with a proven track record in a management position.

Positive and strong communicator and a skilled motivational people manager.

Accountable for providing great customer service and have a keen eye for detail around the consumers’ experience in the Centre.

A solution orientated thinker with excellent problem-solving skills.

Good knowledge of Health & Safety standards.

Strong interpersonal and organisational skills.

Good knowledge of Microsoft Word and Excel

Duties include:

Managing Garden Centre people resources

Forward planning of work schedule

Daily resource management to support effective customer service requirements

Deployment of the team to deliver excellent shop floor standards

Managing cash/till operations

Operational Audit for compliance in those areas

Key holder responsibilities to assist with opening and closing of the centres

To apply:

Please send your CV and cover letter to:

Paul Benson – Garden Centre Manager

[e-mail]

Applications close Tuesday 27^th May 2025

Due to the high volume of applications, we will only contact you if your application has been successful