Deputy EHCP Case Co-ordinator

Gloucestershire County Council; Gloucester; On-site; GBP 43,000 - 49,000; Full time

Benefits offered by this job

Flexible working

25.5 days annual leave rising to 30.5

Local Government Pension Scheme

Free offsite car parking

Supportive working environment

Staff discount scheme

Employee Assistance Programme (EAP)

Cycle to Work

Employee networks

Job summary

Gloucestershire County Council is seeking an experienced EHCP Deputy Lead Case Coordinator to join its Education, Health and Care Plan (EHCP) Service. You will support the Lead EHCP Case Co-ordinator, quality assure plans, monitor statutory processes and provide guidance to colleagues and partner agencies.

Working with families, schools and health professionals, you will help deliver high-quality SEND casework, ensure compliance with legislation, contribute to service development and present

Qualifications

• Knowledge of SEND legislation and the SEND Code of Practice.
• Experience working with children and young people with SEND and their families.
• Strong partnership-working skills with professionals and agencies.
• Experience analysing reports, evaluating evidence and producing high-quality written documentation.
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage competing priorities and meet statutory deadlines.
• Proactive approach to problem-solving, quality improvement and service development.
• Emotional resilience and commitment to excellent customer service.

Responsibilities

• Support the Lead EHCP Case Co-ordinator and quality assure Education, Health and Care Plans.
• Monitor statutory processes and deadlines.
• Provide guidance and challenge to colleagues and partner agencies.
• Collaborate with families, schools and health professionals to ensure appropriate support.
• Contribute to EHCP documentation improvement and annual reviews.
• Present cases at SEN Panels when required.

Skills

SEND legislation knowledge

Experience with SEND families

Partnership working

Report analysis and writing

Communication and negotiation

Prioritisation under pressure

Problem solving and service dev

Customer service

Job description

• Job Title: Deputy EHCP Case Co-ordinator
• Job Location: 92-96 Westgate Street
• Salary: £43,149 - £48,738 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 18/10/2026
• Job Requisition Number: 14923
• This post is not open to job share

This is a Gloucestershire County Council job.

About the Team & Role

Are you passionate about improving outcomes for children and young people with Special Educational Needs and Disabilities (SEND)? Do you have the knowledge, skills and experience to support high-quality statutory SEND processes and work collaboratively with families, schools and professionals?

In Gloucestershire, our focus is on enabling an inclusive education system by ensuring children and young people receive the right support, at the right time and in the right place. We are committed to delivering high-quality services that help children and young people achieve positive outcomes and fulfil their potential.

We are seeking an enthusiastic and motivated EHCP Deputy Lead Case Coordinator to join our dedicated Education, Health and Care Plan (EHCP) Service. This is an exciting opportunity to play a key role in supporting the delivery of a statutory SEND casework service, ensuring compliance with legislative requirements whilst promoting positive outcomes for children, young people and their families. The role includes supporting the Lead EHCP Case Co-ordinator, quality assuring Education, Health and Care Plans, monitoring statutory processes, and providing support, guidance and challenge to colleagues and partner agencies.

Working within a fast-paced and rewarding environment, you will collaborate with families, educational settings, health professionals and other agencies to ensure that children and young people receive appropriate and effective support. You will also contribute to service development, help improve the quality of EHCP documentation and annual reviews, and present cases at SEN Panels where required.

About You

We are looking for someone who is committed to achieving the best outcomes for children and young people with SEND and who can confidently navigate complex casework and statutory processes.

You Will Have

• Excellent knowledge of SEND legislation and the SEND Code of Practice.
• Experience of working with children and young people with SEND and their families.
• Strong partnership-working skills and the ability to work effectively with a range of professionals and agencies.
• Experience of analysing reports, evaluating evidence and producing high-quality written documentation.
• Excellent communication, negotiation and interpersonal skills.
• The ability to manage competing priorities and work effectively under pressure whilst meeting challenging statutory deadlines.
• A proactive approach to problem-solving, quality improvement and service development.
• Emotional resilience, flexibility and a commitment to delivering excellent customer service.

This role offers an excellent opportunity for an experienced SEND professional who enjoys supporting colleagues, driving high standards and making a meaningful difference to the lives of children and young people across Gloucestershire.

Why Join Us?

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays.(pro-rata)
• Access to the Local Government Pension Scheme.
• Free offsite car parking.
• Safe, supportive and positive working environment with regular 121 supervision.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.

Additional Information

To access the Job Profile for this role, please follow the link below:-

EHCP Deputy Lead Case Coordinator - Job Profile

Due to the number of applications we received, we are unable to provide feedback at shortlisting stage and reserve the right to close the advert early.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have a right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. This position is subject to a DBS check.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.