Deputy Class Underwriter - Ports and Terminals

Chaucer Group; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Flexible hybrid work model

Medical benefits

Life insurance

Pension cover

Flexible holidays

Wellbeing support

Job summary

Chaucer Group, a leading insurance firm, is seeking an Underwriting Assistant to support the Senior Ports and Terminals Underwriters in the management of the P&T portfolio. The role involves negotiating renewals and new business, inputting data into pricing models, and ensuring compliance with policies.

The ideal candidate will have relevant marine insurance experience, strong numeracy, and analytical skills, and be able to communicate effectively with clients. A flexible hybrid work model and comprehensive benefits are offered.

Qualifications

• Marine insurance and underwriting experience required.
• Strong numerical and analytical skills are essential.
• Experience negotiating with brokers and clients is preferred.

Responsibilities

• Assist Senior Underwriters with underwriting and management.
• Negotiate renewals and new business.
• Input data into pricing models and validate outputs.
• Liaise with clients and manage key relationships.
• Ensure compliance with policies and procedures.

Skills

Relevant marine insurance and underwriting experience

High level of numeracy and good analytical skills

Experience of negotiating with brokers and liaising with clients

Understanding of business planning process

Excel - Intermediate

Organised and able to work to tight deadlines

Able to communicate with different levels

Resilient and able to work in a pressured environment

Works as part of a team

Job description

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com

Job Profile Summary

To assist the Senior Ports and Terminals Underwriters in all aspects of underwriting and management of the Ports and Terminals portfolio with specific responsibility for the growth of the P&T account.

Job Description

• Agreement and negotiation of renewals and new business in accordance with underwriting authority and were appropriate, individual budgeted goals within the P&T portfolios.
• Undertake input of underwriting data into pricing models to generate risk assessments and premium calculations, review and validate model outputs to ensure accuracy in pricing recommendations, interpret pricing model results and make necessary adjustments. Assist in the development and enhancement of new pricing tools and methodologies.
• Agreement of endorsements / amendments / promised lines in accordance with underwriting authority.
• Acceptance of individual declarations to specified line-slips.
• Agreement of special acceptances and referrals to binding authorities, line-slips and treaties.
• Pro‑active Marketing to meet class and divisional budgets.
• Build on existing and develop new long term client relationships including where appropriate foreign travel.
• Build strong market peer group reputation.
• Participating on and where appropriate chairing special projects as and when required in order to meet Chaucer's long term objectives.
• Ensure box records are properly recorded and updated, including client files.
• When required scanning and taking notes of underwriting information.
• Specific account analysis.
• Assisting the P&T Underwriter in preparation of monthly Executive Report.
• Deputising for the Class Underwriter when absent at Divisional meetings.
• Peer Review of risks as allocated under the peer review selection criteria and responsibility matrix as set out in the Underwriting Manual.
• Responsibility for the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility.
• Liaison with Administration Department.
• Liaison with Claims Department.
• Reporting of issues to Head of Marine Global Hull Lines
• Client liaison for allocated risks.
• Referral point for Assistant Underwriter.

Regulatory Responsibilities

Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.

Manage the relationships with Customers, Agents and Service Providers:

• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction
• Foster positive relationships with customers and attain an understanding of their needs
• Ensure that customer complaints are promptly identified, recorded and referred as appropriate
• Complete all required annual product review assessments to agreed timescales with approvals obtained and recorded
• Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals
• Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.

Skills and Competencies

• Relevant marine insurance and underwriting experience
• High level of numeracy and good analytical skills
• Experience of negotiating with brokers and liaising with clients
• Understanding of business planning process
• Excel - Intermediate
• Organised and able to work to tight deadlines and manage multiple priorities
• Able to communicate with different levels and is adaptable
• Resilient and able to work in a pressured environment
• Works as part of a team

Why Join Chaucer?

Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are.

We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success.

We offer:

A flexible hybrid work model that supports individual and team needs.

A diverse, inclusive culture that values people for who they are.

Extensive, non‑contributory benefits, including medical, life, and pension cover, flexible holidays, and wellbeing support.