Deputy Chief Operating Officer

The Shrewsbury and Telford Hospital NHS Trust

About

The Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. . Our main service locations are The Princess Royal Hospital in Telford and The Royal Shrewsbury Hospital in Shrewsbury, which together provide 99% of our activit ty. Both hospitals provide a wide range of acute h tal services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care. During 2012/13 the Princess Royal Hospital became our main specialist centre for inpatient head and neck surgery with the establishment of a new Head and Neck ward and enhanced outpatient facilities. It also became our main centre for inpatient Women and Children’s services following the opening of the Shropshire Women and Children’s Centre in September 2014. During 2012/13, The Royal Shrewsbury Hospital became our main specialist centre for acute surgery with a new Surgical Assessment Unit, Surgical Short Stay Unit and Ambulatory Care facilities. Together the hospitals have just over 700 beds and assessment & treatment trolleys. Alongside our services at The Princess Royal and Royal Shrewsbury, we also provide community and outreach services such as: Consultant-led outreach clinics (including the Wrekin Community Clinic at Euston House in Telford); Midwife-led units at Ludlow, Bridgnorth and Oswestry; Renal dialysis outreach services at Ludlow Hospital; Community services including Midwifery, Audiology and Therapies.ospi

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Key details

Location

SiteRoyal Shrewsbury HospitalTownShrewsburyPostcodeSY3 8XQMajor / Minor RegionShropshire

Contract type & working pattern

ContractPermanentHoursFull time - 37.5 hours per week (plus participation in the Trust on-call rota)

Salary

Salary£105,385 - £121,271 per annum/pro rataSalary periodYearlyGrade(NHS AfC: Band 9)

Specialty

Main areaDeputy Chief Operating Officer

Job overview

Thank you for your interest in joining us as Deputy Chief Operating Officer; these posts are vital leadership roles within our organisation. The Shrewsbury & Telford Hospital NHS Trust has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer services and Diagnostic services. The organisation is proud of improvements made in recent years, but also humble about how much more we have to do.

There are two substantive Deputy Chief Operating Officer posts available. Subject to relevant experience, the intention is for one postholder to lead on Planned Care, and one postholder to lead on Urgent & Emergency Care. There will also be the opportunity to lead corporate operational functions within respective Deputy Chief Operating Officer portfolios including Capacity and Patient Flow; Emergency Preparedness, Resilience and Response; Cancer Services; the Improvement team; Programme Management Office team, and more.

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The Deputy Chief Operating Officer will contribute to delivery of the Trust’s strategic plan, by working in partnership with the Executive team, Divisional teams and external organisations and commissioners, to achieve the Trust’s corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

The postholder will deputise for the Chief Operating Officer and work closely with the Divisional teams to ensure the safe and effective day to day operations of the organisation are maintained.

The postholder will be expected to act independently, taking timely and at times, significant decisions to ensure the operational delivery for the overall organisation. The postholder will be responsible for leading on performance assurance on behalf of the Chief Operating Officer. They will lead major strategic projects and Trust-wide service improvement programmes for the Chief Operating Officer across the organisation and the wider health economy.

The postholder will lead specific transformation and change programmes and policy reviews in areas impacted by key performance issues. The role will also oversee the delivery of the resilience and emergency planning and day to day performance management. As a Senior Manager the postholder will also participate in the Executive on call rota.

Working for our organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Detailed job description and main responsibilities

The Deputy Chief Operating Officer will contribute to delivery of the Trust’s strategic plan, by working in partnership with the Executive team, Divisional teams and external organisations and commissioners, to achieve the Trust’s corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

Please refer to information for candidates pack.

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If successful, by completing your application form you authorise the Trust to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national ESR.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

If you require the application form in an alternative format, please contact the Recruitment Team on 01743 492402.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised. Unfortunately we do not accept CVs or keep them on file. If you are unable to apply online please contact the person named in the advertisement for the post you are interested in.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

We are committed to making the Trust a great place to work, where all staff can reach their full potential and bring their whole self to work. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. At The Shrewsbury and Telford Hospital NHS Trust, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.

Person specification

Eduation and Qualifications

Essential criteria

• Graduate level education and/or professional/clinical professional qualification
• Evidence of extensive and recent commitment to continuing managerial development
• Post-graduate qualification to Masters Degree/MBA or equivalent experience

Desirable criteria

• Prince 2 qualification

Knowledge and Experience

Essential criteria

• Extensive leadership and operational management experience in a medium/large acute healthcare provider setting
• Significant senior management experience within a complex service provider organisation
• Advanced theoretical and practical knowledge and experience of managing relationships between both diverse and interrelating clinical functions within the Trust and the wider health economy. Extensive experience of decision-making where the impact across clinical, quality, safety, workforce and finance on all services must be understood
• Experience of and ability to manage complex operational situations that involve staff from all levels within the organisation and across a range of professional and organisational boundaries
• Experience of leading and managing substantial service change and redesign in a complex environment.
• Significant experience of budget and staff management

Desirable criteria

• Experience of working at National / Regional system level

Skills and Abilities

Essential criteria

• Ability to develop and deliver effective business and operational plans which are financially sound
• Demonstrable experience of establishing productive relationships, communicating with and effectively engaging clinical and non-clinical staff
• Ability to operate effectively within difficult financial and performance challenges
• Ability to drive for and achieve results across a broad range of key outcomes, maintaining patient focus and a high level of personal integrity at all times
• Demonstrable ability to communicate effectively with individuals and groups at a senior level across organisational boundaries and to act as a positive role model
• Demonstrable ability to achieve demanding objectives against deadlines

Documents

• Information for candidates (, 806.7)PDFKB

Further details / informal visits contact

NameNed HobbsJob titleChief Operating OfficerEmail address [email protected]Telephone number01743 261000

If you have problems applying, contact

AddressThe Shrewsbury and Telford Hospital NHS TrustShrewsbury Business Park1 Douglas CourtShrewsburyShropshireSY2 6LGTelephone01743 492402