Deputy Chief Operating Officer

South London and Maudsley NHS Foundation Trust; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in London is seeking a Deputy Chief Operating Officer for maternity cover. The role involves providing strategic and operational leadership across various mental health services. The ideal candidate will have experience in operational management within healthcare and exceptional communication skills to navigate sensitive situations. This position offers a range of generous benefits, including career development opportunities and a supportive work-life balance.

Benefits

Generous pay and pensions

Flexible working options

Career development programs

Car lease benefits

Keyworker housing

NHS discounts

Counselling services

Wellbeing events

Long service awards

Cycle to work scheme

Season ticket loan

Staff restaurants

Qualifications

• Experience in operational and strategic leadership in healthcare.
• Relevant experience in mental health services.
• Interpersonal skills to manage communications in sensitive situations.

Responsibilities

• Lead the delivery of operational clinical services.
• Manage operational performance ensuring patient-centred care.
• Communicate sensitive information across Trust and with external agencies.
• Supervise direct management reports for several services.

Skills

Leadership

Communication

Operational Management

Stakeholder Management

Job description

Previous applicants need not apply.

Please note: Applicants must have relevant experience in mental health.

This role is for a maternity cover for the Deputy Chief Operating Officer working directly to the COO, providing senior operational and strategic leadership . Note that specific service lines and geographies named in this JD are subject to potential change in response to the needs of the COO office throughout the duration of the maternity cover period.

The role will lead and be accountable for the delivery of operational clinical services in geographical areas

The role is expected to be the lead and be accountable from COO office for the delivery of operational clinical services currently defined as Croydon & BDP , Lewisham & Addictions & CAMHS directorates – whilst also taking a trustwide leadership role for Learning Disabilities & Autism, Complex Care & Rehab services, Emergency Preparedness, Resilience & Response (EPRR), Data Quality, National and Specialist service sustainability, and Health & Safety Fire & Legal.

The role will lead in driving key opportunities across the trust to support integrated working across services as well as across mental health and specialist services, to ensure they deliver key improvements for our patients and carers. It will ensure the effective implementation of pathways, supporting system and place – from PCNs, Integrated Care Partnerships/Place Partnerships, to Provider Collaboratives.

Management and Leadership.

• Deliver the requirements of the role across as lead from COO office for the delivery of operational clinical services currently defined as Croydon & BDP directorate, Lewisham & Addictions directorate & CAMHS directorates
  
  

Operational Management

• To manage the operational performance of services, ensuring high quality, compassionate, patient-centred care.
  
  

Communication

• Communicates at the highest level within the Trust and across other external organisations and agencies, with respect to highly sensitive and highly contentious information, including long term strategy, resources and finance, hospital closures, redeployment of staff, service-related information, changes in models of service delivery and governance. This is to small and large groups of staff and members of the public where there are significant barriers to acceptance and extremely opposing views from staff and external partners in a hostile, antagonistic and highly emotive atmosphere. The highest level of interpersonal and communication skills are required to overcome this.
  
  

Workforce

• To manage and supervise direct management reports as identified for several services.
  
  

See JD for full details

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated therefore have a comprehensive benefits package on offer

Some Of Our Amazing Benefits Are Highlighted Here

• Generous pay, pensions and annual leave.
• Work life balance and supportive of a range of flexible working options
• Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease, our staff benefits from competitive deals to lease cars
• Accommodation, our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
  
  

Other Benefits Include

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Staff restaurants
  
  

For further details / informal visits contact: Name: Jo Hickey Job title: Business Manager to Chief Operating Officer Email address: [e-mail] Telephone number: 07712 390434