Deputy Chief Nursing Officer

HCA Healthcare; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days holiday per year

Private healthcare

Pension scheme

Cycle to work

Life assurance

Maternity/Paternity pay

Job summary

HCA UK is seeking a Deputy Chief Nursing Officer for The Harley Street Campus to provide clinical operational leadership across multiple services, including surgery, cardio and critical care. You will develop practice scope and drive quality improvements with the CNO, ensuring outstanding patient care and staff engagement.

You will be a central contact for patients and staff, lead on recruitment, governance, and education initiatives, and contribute to long-term strategic growth and safety

Qualifications

• Registered nurse with adult scope and NMC registration.
• Master’s level qualification in clinical practice or leadership.
• Five years+ in a senior leadership role managing multiple service lines.
• Experience handling budgets and financial planning in a health care setting.
• Experience leading patient experience and quality improvement initiatives.
• Experience with CQC readiness and incident reporting processes.

Responsibilities

• Lead campus-wide nursing practice and quality improvement across surgical, cardiology and critical care.
• Partner with governance to ensure patient safety, risk management and training needs.
• Drive recruitment and retention strategies for nursing leadership.
• Oversee budget preparation and financial planning for the hospital and departments.
• Lead investigations of adverse events, incidents and complaints and foster safety culture.
• Support emergency continuity and on-call rota coverage; coordinate service growth.

Skills

Leadership

Budget management

Patient safety

Communication

Quality improvement

Clinical governance

Research leadership

Influencing skills

Education

RN (adult) with NMC registration

Master’s level qualification in clinical practice or leadership

Leadership qualification (or in progress)

Job description

Deputy Chief Nursing Officer

London: The Harley Street Clinic (Campus)
Permanent

Full-time 37.5 hours per week (onsite)
Salary Competitive

This is an exciting opportunity for a Senior Nurse Leader to join as Deputy Chief Nursing Officer at our newly integrated team at The Harley Street Campus comprising of: The Harley Street Clinic, HCA UK at UCH, The Princess Grace Hospital, Leaders in Oncology Care (LOC) and Sarah Cannon Research Institute (SCRI). As one of three Deputy Chief Nurses, you will provide clinical operational leadership for our surgery, cardiology and critical care group. In addition to this you will have delegated responsibility from the CNO to lead campus wide areas of practice and quality improvement to support the consistent delivery of outstanding clinical practice.

Working in conjunction with the CNO, you will act as a central point of contact for patients, staff and consultants and you will develop clinical leadership and scope of practice across the hospital, while ensuring that outstanding care is always provided for our patients and medical teams.

This key leadership position is a developmental post for someone who aspires to develop into a Chief Nursing Officer in the future.

Duties and responsibilities

• To work effectively with the medical staff in order to ensure positive outcomes for each patient pathway.

• Promote and initiate innovation and new ideas in methods of care delivery and effective use of resources. Promoting the principles if QI in all that we do together as a senior nurse team.

• Participate in clinical and organisational audit for the maintenance and continuous development of quality services.

• Work collaboratively with governance colleagues to ensure training needs are delivered and maintained of our teams in managing patient safety, quality and risk.

• Participate in the investigation of adverse events, clinical incidents and complaints. You will need to bring a strong knowledge and skill set relating to the management of patient safety and promotion of a safety culture as this underpins our daily work and how we work with each other.

• Lead on the development and management of effective recruitment and retention strategies.

• In conjunction with the Heads of department, to continually review nursing workload, and utilise all resources effectively to deliver quality care at all times.

• Participate in the annual preparation of the hospital and departmental budgets and finance planning process.

• You will participate on the director on call rota and you will need to bring experience of supporting colleagues and emergency business continuity procedures within acute health care.

• Support unit leaders and heads of department in managing services within allocated budgets and lead the growth of service lines.

• You will have experience of leading patient experience across healthcare and your approach will prioritise the delivery of exceptional care and support to our colleagues at all times.

• Support the development of clinical practice and education through leading formal and informal approaches to nurse and AHP education.

At The Harley Street Clinic, we provide a range of complex care services, specialising in oncology, cardiology and neuroscience. From open heart surgery to pioneering techniques to treat cancer, our clinicians work together to provide the best possible care and treatments for our patients. Our staff always go the extra mile in caring for our patients which can be demonstrated by our recent outstanding rating awarded by the CQC.

At HCA UK we care about what you care about. We care that you want to deliver the very best care. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you do for others.

What you’ll bring:

• RN, adult NMC Registration

• Adult critical care qualification

• Values and behaviours which are aligned to HCA and the delivery of high quality person centred care in all that we do.

• Master’s level qualification within area of clinical practice or leadership of healthcare services.

• Leadership qualification (or working towards)

• At least 5 years’ experience in a senior leadership role, managing multiple service lines including critical care.

• Experience managing nursing fitness to practice concerns

• Completed training in PSIRF, confident to run AAR’s and PSIIs

• Experience in managing budgets

• Experience in investigating and responding to complex incidents and complaints

• Evidence of strong influencing skills

• Evidence of strong oral and written communication skills

• Experience of preparing for and participating in CQC regulatory activity

• Experience of leading patient experience and co-design activities within services.

• Experience of leading or participating within clinical research.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Deputy Chief Nursing Officer you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you

• Private Healthcare Insurance for treatment at our leading hospitals

• Private pension contribution which increases with length of service

• Season Ticket Loan and Cycle to Work scheme

• Group Life Assurance from day one

• Critical illness cover

• Enhanced Maternity and Paternity pay

• Corporate staff discount for all facilities including Maternity packages at The Portland

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you

• Discounts with over 800 major retailers

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual : We recognise and value everyone as unique and individual

• Kindness and compassion: We treat people with kindness and compassion

• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness

• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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