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Deputy Centre Manager - North London

TN United Kingdom

London

On-site

GBP 25,000 - 35,000

Full time

15 days ago

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Job summary

An established industry player is seeking a Deputy Centre Manager for a vibrant location in London. This role offers a unique opportunity to take charge in the absence of the General Manager, ensuring exceptional customer experiences and team development. With a focus on financial performance and service standards, you will thrive in a dynamic environment that values your ambition and commitment. The company is dedicated to your growth, with a clear path to becoming a General Manager within 12-18 months. If you're passionate about leadership and customer service, this is the perfect opportunity to advance your career.

Benefits

Monthly bonus scheme
40-hour contract
Outperformance bonus
50% off food when working
28 days holiday
Ongoing training and development
Free game vouchers
30% discount off food and drink
Employee Assistance Programme
Flexible working options

Qualifications

  • Minimum 18 months in customer-facing management, ideally in leisure or hospitality.
  • Proven track record of achieving financial targets and driving sales.

Responsibilities

  • Accountable for the centre in the absence of the General Manager.
  • Coaching and mentoring the team to ensure a safe and fun environment.

Skills

Customer Service
Team Coaching
Financial Target Achievement
Business Development
Management Experience

Job description

Social network you want to login/join with:

Deputy Centre Manager - North London, London
Client:

Flow Recruitment

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b465b8785692

Job Views:

43

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager?

Are you looking for an employer that will invest in you and develop you to a General Manager within twelve to eighteen months?

Are you looking for a business that is financially stable and has very exciting growth plans?

As a Deputy Manager for our client, you will be at the very centre of the customer and team experience, taking accountability for the centre in the absence of the General Manager.

The role is varied, exciting, and challenging. Your responsibilities will range from coaching and mentoring the team on shift to ensuring the centre is a safe and fun environment for customers. You will be hands-on across all areas of the busy centre.

Within our client's fast-paced, dynamic world, Deputy Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

  1. a minimum of eighteen months experience in a customer-facing management role ideally within the leisure, hospitality, or retail industry
  2. evidence of delivering on financial targets, driving business and sales
  3. a passion for people including experience of coaching and developing your team
  4. be fanatical about customer service
  5. have ambition for success
  6. be willing to work nights and weekends

Join our client as an Assistant Manager, in return you'll get:

  1. an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
  2. 40-hour contract, plus additional pay for any extra shifts you work
  3. the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target paid half yearly
  4. 50% off food when you are working
  5. 28 days holiday
  6. earn additional days holiday with length of service, up to five days
  7. ongoing training and development, with the opportunity to fast track your career
  8. free bowling/golf game vouchers every month
  9. 30% discount off food and drink for you and up to five friends
  10. access to our clients Employee Assistance Programme (EAP) for you and your family
  11. well-being training to support you in the workplace
  12. opportunity to join the healthcare cash plan
  13. financial long service awards
  14. a £15 donation to Barnardos when you complete your induction
  15. enhanced maternity, paternity, adoption, and shared parental leave benefits
  16. flexible working, allowing you to have the perfect work-life blend
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