Deputy Branch Manager - Windsor and Ascot

Handelsbanken; Windsor; On-site; GBP 70,000 - 100,000; Full time

Job summary

Handelsbanken is seeking a Deputy Branch Manager for the Windsor and Ascot branch to lead strategy, growth and a high-performing team. You will foster trusted client relationships with private and corporate banking needs, and drive cross-selling across wealth, savings and mortgages.

The role emphasizes autonomy, accountability, long-term relationship banking and strong risk management within Handelsbanken’s decentralized model.

Qualifications

• Proven experience managing Private and/or Corporate Banking portfolios.
• Demonstrated success in business development and growing client relationships.
• Strong leadership capabilities with coaching and development experience.
• Solid understanding of financial statements, cash flow and risk assessment.
• Ability to translate local market insight into branch strategy.

Responsibilities

• Lead the branch strategy, growth and sustainable profitability in Windsor/Ascot.
• Develop and manage a high-performing team, aligning with branch business plan.
• Originating and growing Private and Corporate Banking relationships via referrals and introducers.
• Build a strong local market presence and cross-sell across product lines (wealth, mortgages).
• Ensure risk controls, compliance and customer outcomes meet Handelsbanken standards.
• Coach, develop and engage the branch team while promoting diversity and integrity.

Skills

Private banking

Corporate banking

Business development

People leadership

Risk management

Strategic mindset

Education

Professional banking qualifications

Job description

Job Introduction

Handelsbanken offers a genuinely different approach to banking. We are a local relationship bank providing bespoke, customer-led banking and wealth management services for personal and corporate customers.

Handelsbanken offers a genuinely different approach to banking. We are a local relationship bank providing bespoke, customer-led banking and wealth management services for personal and corporate customers.

Our branch teams build trusted, long-term relationships with customers in their local communities. With our decentralised ways of working, decisions are made in the branch, close to the customers. Teams decide who they work with and how best to support them, without short-term sales targets or bonus-driven incentives. Instead, we focus on doing what is right for the customer, even when that means prioritising long-term value over short-term profit.

This approach has underpinned our success for decades. Today, Handelsbanken holds the strongest credit rating among its peer banks, is independently recognised as Europe’s safest commercial bank, and is consistently ranked highly for customer satisfaction and relationship banking.

Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank.

We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.

Check our Handelsbanken website for further information

The opportunity

We are looking for a Deputy Branch Manager to join our Branch in Windsor and Ascot .

You will support in the performance, growth, profitability and culture of the Branch.

The Deputy Branch Manager will work closely with the Branch Manager to facilitate and lead the execution of the local branch strategy, develop a high-performing team, and actively drive business development within the local market. They will act as a visible ambassador for Handelsbanken, building deep and trusted relationships with customers, residential and commercial brokers, professional introducers, and the wider community, while ensuring excellent customer outcomes, strong risk management, and full regulatory compliance.

The Deputy Branch Manager role is pivotal to Handelsbanken’s decentralised model and requires a developing leader who thrives on autonomy, accountability, and long-term relationship banking.

Key Responsibilities

Strategic Leadership & Branch Performance

• Work closely with the Branch Manager and assist in leading the branch taking accountability for strategy, growth, and sustainable profitability to deliver consistently high levels of customer service and satisfaction.
• Assist and contribute toward the setting and delivery of the branch business plan, aligning commercial objectives with Handelsbanken’s values, customer-centric approach, and risk appetite.
• Translate local market insight into clear priorities and measurable outcomes to support long-term growth.
• Support the Branch Manager in ensuring the branch operates effectively within its defined geographical area, respecting the integrity of Handelsbanken’s local banking model.

Business Development & Market Presence

• Lead by example to other team members in business development, originating new Private and Corporate Banking relationships through referrals, introducers, residential and commercial mortgage brokers, and professional networks.
• Build and maintain a strong presence in the local business community, developing trusted relationships with individuals, professional firms, and business introducers.
• Identify and realise cross-selling opportunities across Handelsbanken’s product offering, including wealth management, savings, and mortgages, delivering tailored customer solutions.
• Partner closely with internal stakeholders and specialist teams to ensure customers benefit from the full breadth of Handelsbanken services.

People Leadership & Talent Development

• Closely assist in the hands-on leadership of Corporate and Private Banking Managers and Assistant Banking Managers.
• Foster a high-performance culture through effective coaching, development, performance engagement, and wellbeing initiatives.
• Build capability and future readiness through effective succession planning, identifying and developing talent within the branch.
• Work with the Branch Manager to promote diversity, fairness, and strong employee engagement, and manage employee relations matters with professionalism and integrity.

Credit, Risk & Governance

• Maintain oversight of credit quality and lending decisions, ensuring adherence to credit policy, responsible lending standards, and fair customer outcomes.
• Actively promote and embed the Bank’s Risk Management Framework, compliance and financial control ensuring timely escalation of issues where required.
• Maintain oversight of customer complaints, ensuring they are handled in line with internal policies and that fair outcomes are achieved.

What We’re Looking For

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Proven experience managing a Private and/or Corporate Banking portfolio, with full accountability for business performance.
• Demonstrated success in business development, including originating and growing new customer relationships.
• Demonstrate a clear desire for people leadership capability, with exposure of coaching, developing, engaging, and / or leading high-performing teams.
• Strong strategic mindset with the ability to convert local market insight into actionable branch strategy.
• Sound understanding of financial statements, cash flow analysis, credit processes, and risk assessment.
• Proven ability to identify and deliver cross-selling opportunities.
• Highly effective influencer with strong relationship-building skills and the ability to act as a credible ambassador for Handelsbanken.
• Strong judgement and decision-making skills, underpinned by robust analysis and risk awareness.
• Structured, methodical working style with strong attention to detail and administrative discipline.
• Resilient, adaptable, and comfortable operating with autonomy and accountability.
• Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely.
• High levels of integrity, discretion, and professionalism.
• Professional banking qualifications or equivalent professional qualifications are welcomed but not mandatory.

Why join Handelsbanken

We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.

In addition, there is a flexible benefits package with the key highlights detailed below.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.