Deputy Account Director - UK (Hiring Immediately)

JR United Kingdom; Nechells; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the catering sector is seeking a Deputy Account Director in Birmingham. This pivotal role involves managing client relationships and leading teams to deliver exceptional service. You will play a key part in driving project delivery and maintaining high service standards across a national portfolio. Ideal candidates will possess strong leadership skills, experience in multi-unit operations, and a passion for hospitality.

Benefits

Contributory pension scheme

Career development programs

Access to Digital GP

Travel discounts

Grocery discounts

Discounts on cinema tickets

Cash rewards

Wellness and mindfulness classes

Share discounts

Qualifications

• Experience in multi-unit contract catering or related business required.
• Strategic implementation skills essential.
• Leadership and motivational skills crucial for managing teams.

Responsibilities

• Overseeing a national portfolio of clients.
• Acting as primary client contact, ensuring quality and service standards.
• Managing and motivating General Managers and their teams.

Skills

Problem-solving skills

Effective communication

Motivational skills

Passion for food

Proven leadership

Financial responsibility

Job description

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Deputy Account Director - UK (Hiring Immediately), Birmingham (Aston)

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Client:

Compass Group

Location:

Birmingham (Aston), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including:

• Contributory pension scheme
• Career development programs such as Career Pathways and MyLearning
• Access to Digital GP and wider healthcare benefits for you and your immediate family
• Travel discounts with TUI, Expedia, Booking.com, and others
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and more
• Up to 44% off cinema tickets
• Cash rewards for spending and using partner brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

The role involves being the key contact for the client, ensuring quality and service standards are met across the business. You will manage, develop, and inspire General Managers and their teams to deliver excellent customer experiences with strong commercial results. Project management experience is advantageous as you will lead future investment plans and delivery.

Key Responsibilities:

• Overseeing a national portfolio
• Acting as the primary client contact, maintaining quality and service standards
• Managing and motivating General Managers and teams
• Leading investment plans and projects focusing on delivery

Required Skills & Experience:

• Experience in multi-unit contract catering or related business
• Problem-solving skills and strategic implementation
• Effective communication and motivational skills
• Passion for food and hospitality
• Proven leadership and financial responsibility

About Us:

Part of Compass Group UK&I, Chartwells provides catering and support services to the education sector. We serve millions of nutritious meals weekly across the UK and are committed to safeguarding and promoting welfare. Employment is subject to pre-employment checks, including DBS and Children's Barred List checks. We value diversity and promote an inclusive environment where everyone can thrive.