Deprivation of Liberty Safeguards Admin Assistant

We Manage Jobs(WMJobs); Atherstone; On-site; GBP 20,000 - 24,000; Full time

Job summary

An opportunity presents itself for an Admin Assistant within the DoLS team, supporting the Adult Mental Health service area. The role requires comprehensive administrative support, focusing on managing sensitive records, handling communications, and ensuring legal compliance. Ideal candidates will possess strong organisational skills and knowledge of the Deprivation of Liberty Safeguards processes, making a significant contribution to adult social care.

Benefits

Generous pension scheme with employer contribution

Agile working arrangement

Generous annual leave entitlement

Access to employee benefits and discounts

Qualifications

• Good empathetic telephone manner required.
• Knowledge of Deprivation of Liberty Safeguards processes is essential.
• Must have excellent attention to detail and a can-do attitude.

Responsibilities

• Manage confidential records and communications with internal teams.
• Update client records and answer telephone queries.
• Send confidential information to clients, relatives, care homes, and hospitals.

Skills

Empathetic telephone manner

Listening skills

Typing skills

Organisational skills

Attention to detail

Flexible approach

Education

Knowledge of the Deprivation of Liberty Safeguards processes

Job description

About the Team?

The DoLS team operates within the Adult Mental Health service area and is responsible for ensuring that individuals who lack the capacity to consent to their care or treatment are protected under the Deprivation of Liberty Safeguards legislation. The team works on behalf of Warwickshire County Council as the Supervisory Body, ensuring legal compliance and promoting best practices across multi-agency settings.

About the Role?

The Admin Assistant plays a key role in supporting the DoLS process by providing comprehensive administrative support. This includes managing confidential records, handling communications with internal teams and external partners, and maintaining financial and data systems. The role requires strong organisational skills, attention to detail, and the ability to work under pressure while supporting a sensitive and legally significant area of adult social care.

Key Requirements?

Candidates need to have a good empathetic telephone manner, excellent listening and typing skills. Key responsibilities include updating client records, answering telephone queries, and sending confidential information to clients, relatives, care homes, and hospitals.

The successful candidate will have good knowledge of the Deprivation of Liberty Safeguards processes, excellent attention to detail, a flexible approach to work, and a can-do attitude.

For further information, please see the Job Description and Person Specification below:

https://api.warwickshire.gov.uk/documents/WCCC-434952789-7682

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision. Could you be one of them?

We are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills, and infrastructure. Our vision is for Warwickshire County Council to be a great place to work, where diverse and talented people can be their best.

Your future matters to us. We offer a generous pension scheme with an employer contribution rate of around 19% per month, along with a package of benefits for members and their dependants. To find out more, visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, generous annual leave entitlement, bank holidays, an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We will start the initial shortlist and assessment process while the job advert is active. Please check your emails or applicant account for updates.

To discuss the role, contact Sarah Pargeter at [e-mail].

Closing date: 7th August 2025

Interview date: 21st August 2025

If you require application forms in an alternative format/language or adjustments during the application process or upon appointment, please contact [e-mail].

Warwickshire County Council is committed to equality of opportunity and aims to address underrepresentation in its workforce. See more.