Depot Supervisor (Night Shift)

HIVED; London; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

18 days of holiday allowance plus public holidays

Weekly team lunch and regular company socials

Enhanced maternity/paternity/adoption policy

Job summary

A climate and logistics start-up based in London is seeking a Depot Supervisor for the night shift. This role involves overseeing daily operations of the depot, ensuring compliance with safety standards, and managing staff. Ideal candidates should demonstrate proven leadership skills and a strong understanding of depot processes. The position is shift-based, requiring work from 7 PM to 7 AM, including weekends and bank holidays.

Qualifications

• Proven experience as a Depot Supervisor or in a similar role.
• Strong understanding of Depot operations and management processes.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee daily operations ensuring safety and efficiency.
• Supervise depot staff and ensure compliance with safety standards.
• Identify operational bottlenecks and support process improvements.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Tools

Warehouse Management Systems (WMS)

Job description

Overview

Join to apply for the Depot Supervisor (Night Shift) role at HIVED

Based in London, HIVED is a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. The company is focused on delivering a reliable customer experience for end-customers and meeting the needs of retail partners.

Role is part of a fast-growing team that values innovation and leadership in depot operations.

Role Overview

The Depot Supervisor is responsible for overseeing the daily operations of the Depot, ensuring safe receipt, storage, sortation and despatch of HIVED customer parcels. This role includes supervising Depot staff, ensuring compliance with safety standards, and coordinating workflows to meet operational goals. The Depot Supervisor must have excellent leadership skills, attention to detail, and a thorough understanding of Depot processes.

Key Responsibilities

• Supervise and lead daily depot operations, ensuring all processes are followed in line with company policies and performance standards.
• Allocate and monitor team tasks to ensure operational efficiency, accuracy, and timely completion of all duties.
• Coach, train, and support depot staff on procedures, safety standards, and performance expectations, fostering a culture of continuous improvement.
• Oversee parcel handling activities, including unloading, labelling, sortation, and dispatch, ensuring high standards of quality and service.
• Monitor the accuracy of outbound shipments to maintain service-level agreements and customer satisfaction.
• Enforce health and safety compliance across the depot, conducting regular inspections and ensuring all incidents are reported and addressed.
• Ensure depot equipment is maintained in safe, operational condition and used correctly by all team members.
• Identify operational bottlenecks and support the implementation of process improvements to enhance productivity and reduce costs.
• Liaise effectively with internal teams, including Planning, Network, Driver Engagement, and Customer Service, to ensure seamless operations.
• Support administrative tasks such as operational reporting, performance tracking, and maintaining accurate records of goods and dispatches.

Skills and Qualifications

• Proven experience as a Depot Supervisor or in a similar role in Depot operations.
• Strong understanding of Depot management systems (WMS) processes.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Working Conditions

• Fast-paced and physically demanding environment.
• Shift-based role: 4 days on, 4 days off, working from 7:00 PM to 7:00 AM, including a 1-hour break. Shifts will include weekends and bank holidays if they fall within the employee’s rotation.

How we reward our team

• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 18 days of holiday allowance plus public holidays
• Weekly team lunch and regular company socials
• MacBook Air or Windows Laptop (depending on your preference)
• Enhanced maternity/paternity/adoption policy