DEPOT MANAGER

Quickline Couriers; Manchester; On-site; GBP 28,000 - 38,000; Full time

Job summary

An exciting opportunity at Quickline Couriers for a management role focusing on customer service at a new business location. The successful candidate will be responsible for leading the customer service team, ensuring timely responses to inquiries, and monitoring team productivity. This role requires a hardworking and self-sufficient individual with a passion for customer satisfaction.

Qualifications

• Experience in customer service and team management preferred.
• Ability to handle escalations effectively.
• Strong organizational skills for monitoring team productivity.

Responsibilities

• Manage customer service teams and ensure prompt response to enquiries.
• Monitor daily productivity and handle escalations.
• Ensure quotes are sent and followed up.

Skills

Self-sufficient

Reliable

Management

Customer Service

Team Monitoring

Job description

We are looking for a hardworking, self-sufficient and reliable individual and someone who will be at the very start of an exciting new business location.

Daily duties will include;

– Management of customer service teams.

-Ensuring the team is dealing with all enquiries promptly and nothing is missed.

-Ensuring all quotes are sent and followed up, being ‘tagged’ accordingly.

-Monitoring of enquiry and response time.

-Handling of customer or consignment escalations.

-Monitor the daily productivity of the sales team.

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Created on 16/07/2025 by TN United Kingdom