Depot IT Infrastructure Specialist

Gist Ltd.; Basingstoke and Deane; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

An innovative logistics company in the UK is seeking a Depot IT Infrastructure Specialist to enhance and maintain its IT infrastructure across several sites. This role encompasses hands-on delivery and end-to-end management of IT systems, ensuring reliability and compliance with industry standards. The ideal candidate will have strong experience in a complex operational environment, along with a technical understanding of networking hardware. This position requires regular travel across depot sites, with a competitive salary of up to £65,000 and a comprehensive benefits package.

Benefits

20% M&S discount

Car allowance

25 days' annual leave plus bank holidays

Discounted healthcare cash plan

Attractive annual bonus scheme

Life assurance up to 4 times salary

Cycle to work scheme

Qualifications

• Experience in logistics or warehousing is a strong advantage.
• 5+ years of experience in IT infrastructure roles.
• Flexibility to travel regularly and work on site.

Responsibilities

• Deliver, maintain, and improve IT infrastructure across depot network.
• Ensure compliance with safety and quality standards.
• Manage hardware lifecycles for operational reliability.
• Support project managers in defining technical requirements.

Skills

Strong hands-on knowledge of IT infrastructure

Background in large buildings or complex operational environments

Experience with networking hardware

Proven ability to diagnose and resolve infrastructure issues

Experience delivering infrastructure projects

Ability to explain technical concepts to non-technical stakeholders

Tools

Cisco switches

Extreme access points

APC UPS systems

Job description

As a Depot IT Infrastructure Specialist, you will be responsible for the hands‑on delivery, maintenance, and improvement of IT infrastructure across our depot network, supporting both day‑to‑day operations and key business projects. This is a technical, delivery‑focused role that requires the direct execution of infrastructure tasks rather than coordination alone. You will play a critical role in ensuring depot IT systems are reliable, compliant, scalable, and fit for future business needs. This role is ideally suited to someone who has built their experience working on large, complex operational sites and thrives in environments where no two days are the same. You'll be comfortable travelling between our sites, adapting to changing priorities, and solving problems hands‑on. For the right person, the mix of scale, autonomy, and real‑world impact makes this a highly rewarding opportunity.

Responsibilities

• Ensure safe working practices during cabling, hardware installation, and maintenance
• Maintain compliance with safety, environmental, and quality standards at all sites
• Own and maintain local Ethernet cabling infrastructure (fibre and copper), ensuring performance, resilience, and compliance
• Carry out inspections, testing, fault‑finding, and repairs to prevent connectivity issues
• Plan and execute infrastructure refresh projects, including switches, access points, UPS systems, network cards, servers, and printers
• Actively manage hardware lifecycles to maintain vendor support and operational reliability
• Scope and deliver data cabling and IT infrastructure solutions for new depot locations and large‑scale changes
• Define power and data requirements aligned to evolving operational and automation needs
• Work closely with stakeholders to ensure solutions are scalable, compatible, and cost‑effective
• Support project managers by defining technical requirements, resource needs, and implementation approaches
• Scope and assess supplier quotes for infrastructure projects (including CCTV, PA systems, and briefing screens)
• Challenge vendor proposals to ensure technical accuracy, compliance, and value for money
• Coordinate suppliers to deliver work safely, on time, and to agreed standards
• Take ownership of depot infrastructure compliance from an IT perspective
• Define and support best‑practice operating standards for hardware and networks
• Provide hands‑on troubleshooting to minimise downtime and operational impact
• Maintain an annual schedule of infrastructure activity in collaboration with the Technical Services Manager

Travel Requirements

• Regular travel across depot sites within the network
• Up to 50% of working time is spent travelling
• Overnight stays may be required
• Flexibility is essential to meet operational and project demands

Qualifications

• Strong hands‑on knowledge of IT infrastructure, including Ethernet cabling (OM3/OM4 fibre, CAT5E/CAT6/CAT6A)
• Background working in large buildings or complex operational environments (logistics or warehousing experience is a strong advantage)
• Experience with networking hardware such as Cisco switches, Extreme access points, and APC UPS systems
• Proven ability to diagnose and resolve infrastructure issues on site
• Experience delivering infrastructure projects (hardware refreshes, new site deployments, printer roll‑outs)
• Confidence working with suppliers and holding them to technical and quality standards
• Ability to explain technical concepts clearly to non‑technical stakeholders
• A pragmatic, solutions‑focused mindset with strong ownership and accountability

Company Values & Culture

At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical. Our objective is to establish a performance‑focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone's health, safety, and wellbeing, and align firmly to M&S's sustainability commitments in Plan A. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there's never been a better time to be part of our team. Join us and make an immediate impact. Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it's meaningful to you, it's important to us.

Benefits

• 20% M&S discount on most things from furniture, fashion, and food
• Car allowance
• 25 days' annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme
• Life assurance (up to 4 times salary)
• Access to a wide range of wellbeing support – including our Employee Assistance Programme
• A first‑class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Role Details

Salary: up to £65,000
Hours: 37.5 hours
Working pattern: Monday to Friday