Deposit Coordinator

CONNELLS GROUP; Leighton Buzzard; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading property services company in Leighton Buzzard seeks a Deposits Coordinator. The successful candidate will manage tenancy deposits, liaise with tenants, landlords, and contractors, and ensure optimal outcomes for customers. The role offers a starting salary of £23,875, professional development, and a collaborative work environment with various benefits including employee wellness programs. Join a team dedicated to excellence in customer service.

Benefits

Starting salary of £23,875

Industry leading training and development

Support towards ARLA – NFOPP qualifications

20 days holiday plus additional for length of service

Clear career progression opportunities

Collaborative and fun environment

Team incentives

Company Pension

Life Insurance

24/7 health coverage for you and your family

Employee discounts and wellness programme

Enhanced maternity and paternity leave

Qualifications

• Experience in customer service and administration.
• Detail-oriented and organized.
• Excellent verbal and written communication skills.
• Proficiency in IT systems including MS Office.

Responsibilities

• Administer Tenancy Deposit Scheme referrals.
• Advise landlords and tenants at the end of tenancy.
• Draw up a schedule of costs based on checkout report.
• Ensure timely payments regarding contractors and deposits.

Skills

Customer service and administration skills

Detail oriented

Organised

Excellent verbal communication skills

Excellent written communication skills

IT literate (MS Office, internet, email systems)

Job description

Overview

Deposit Coordinator

Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025?

We have an exciting opportunity for a customer service professional to join our fantastic team in our Lettings Support Centre in Leighton Buzzard. As a Deposits Coordinator you will be responsible for liaising with tenants, landlords and contractors to arrange inspections and repairs.

We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible outcomes for our customers.

What we can offer you as Deposits Coordinator

• Starting salary of £23,875 (depending on experience)
• Industry leading training and development
• Support in training towards ARLA – NFOPP qualifications (additional £1000 once qualified)
• Starting with 20 days holiday plus additional for length of service, plus a day off for your birthday
• Clear career progression opportunities
• Collaborative, rewarding and fun environment
• Team incentives
• Company Pension
• Life Insurance
• 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
• Employee discounts and Wellness programme
• Enhance maternity and paternity leave

Duties of a Deposits Coordinator

• Administering Tenancy Deposit Scheme referrals by liaising with landlords, tenants, branch staff and client accounting
• Advising and obtaining instructions from landlords and tenants at the end of the tenancy
• Draw up schedule of costs based on checkout report
• Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits

Skills and experience of a Deposits Coordinator

• Customer service and administration skills
• Detail oriented, organised and solid administration skills
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.