Deployment Engineer

MS Talent Ltd; City Of London; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment consultancy in the UK is seeking a Deployment Engineer to manage the deployment and configuration of ITSM solutions. This remote role offers full training and certification in ITIL and ManageEngine. The ideal candidate will have experience in client-facing roles, strong skills in configuration, and a desire to become an expert in ITSM. Occasional UK visits are required.

Benefits

Full training provided

Remote-based role

Flexible setup

Opportunity to become the go-to expert

Qualifications

• Experience deploying ManageEngine ServiceDesk Plus or similar ITSM platforms.
• Hands-on skills in configuration, deployment, and implementation.
• Confident leading scoping and delivery sessions.

Responsibilities

• Lead end-to-end deployment and configuration of ManageEngine ServiceDesk Plus.
• Run scoping calls and lead planning engagements.
• Configure and implement ITSM solutions.

Skills

Experience deploying ManageEngine ServiceDesk Plus

Hands-on skills in configuration

Client-facing experience

Configuration of ITSM solutions

ITIL Foundation certification

Job description

Overview

Deployment Engineer (ManageEngine, ITSM, ITIL) - Get Training and certification in ITIL and ITSM products! Remote role - work from home in the UK!

Responsibilities

• Lead end-to-end deployment and configuration of ManageEngine ServiceDesk Plus (and similar ITSM platforms such as ServiceNow, Jira, Zendesk, Freshservice).
• Run scoping calls, lead planning engagements (5-day), and own delivery from day one as the face of delivery.
• Configure and implement ITSM solutions; work with clients in a consultancy/MSP context; lead delivery sessions.

Qualifications

• Experience deploying ManageEngine ServiceDesk Plus or similar ITSM platforms
• Hands-on skills in configuration, deployment, and implementation
• Client-facing experience - ideally in an MSP or consultancy
• Confident leading scoping and delivery sessions
• ITIL Foundation certification

Benefits/What you'll get

• Full training provided - Get certified in ManageEngine and advanced ITIL at the company's expense
• Opportunity to become the go-to expert for ITSM
• Remote-based role with occasional UK site visits
• Funded training: ManageEngine + ITIL
• Exposure to device management & Active Directory
• Join a high-growth consultancy with rising demand
• Remote-first, flexible setup