Deployment Coordinator - FTC Until March 2026

ENGINEERINGUK; Watford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative organization is seeking a Deployment Coordinator to enhance the National Lottery experience. This role involves managing deployment activities, ensuring terminals are operational, and providing exceptional service to retailers. As part of a transformative journey, you will play a crucial role in delivering quality services while collaborating with various teams. Join a diverse and inclusive workplace that values your contributions and strives to make a positive impact on society. If you are passionate about project management and customer service, this is a fantastic opportunity to make a difference.

Qualifications

• Experience in project management and customer service is essential.
• Strong coordination and communication skills are required.

Responsibilities

• Support end-to-end delivery management of deployment activities.
• Coordinate with 3rd parties to ensure excellent customer service.

Skills

Project Management

Customer Service

Coordination

Communication

Education

Bachelor's Degree

Job description

Deployment Coordinator - FTC Until Oct 2025

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.

We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.

Role Purpose:
We are looking for a Deployment Coordinator to support our end-to-end delivery management of elements across the deployment programme, including installations, de-installations, changes to terminals and related activities within the retailer estate during the transition period, ensuring that the maximum number of terminals are trading at all times.

Agents will oversee and support the delivery of the provision of services to retailers and coordinate our key 3rd parties ensuring Allwyn provides excellent customer service and continually assess the quality of its products and services. They will play a crucial role in ensuring successful execution across several functions: PPOS, Technology & Field sales.

This position will be initially presented as a Fixed Term Contract (FTC) till October 2025 and we will endeavor to find positions for internal mobility following the length of the contract.